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help checkout failed

Thread began 6/25/2013 1:26 pm by Brendan | Last modified 6/27/2013 10:12 am by Jason Byrnes | 271 views | 5 replies |

Brendan

help checkout failed

I am using PayPal with the API Signature and ecart 5, DWCS6

When i try to process a payment I get Transaction not completed,

I have added both the"Process Express Checkout" binding, and full repsonse echo as well as the payflow pro binding and full response...

I'm not seeing any responses to tell me why the checkout was unsuccessful, not in the browser or code view. here is the code view

<!doctype html>
<html>
<head>
<meta charset="utf-8">
<title>Untitled Document</title>
<link href="WA_eCart/CSS/eC_Simple_LTAC_Arial.css" rel="stylesheet" type="text/css" />
</head>

<body>
<div class="eC_Simple_LTAC_Arial" >
<h2>Transaction Not Completed</h2>
<h3 class="eC_InfoHeader" >We're sorry</h3>
<div class="eC_InfoContainer" >
<p class="eC_OrderInfo">Your transaction could not be completed.
</p>
<p class="eC_OrderInfo">payflow pro</p>
<p class="eC_OrderInfo"></p>
<p class="eC_OrderInfo">&nbsp;</p>
<p class="eC_OrderInfo">paypal express</p>
<p class="eC_OrderInfo"></p>
<p class="eC_OrderInfo">&nbsp;</p>
</div>
</div>

</body>
</html>

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Jason ByrnesWebAssist

add the following code to dump the session contents, that will contain the Request and Response details:

php:
<?php @session_start(); var_dump($_SESSION); ?>
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Brendan

Thank you for the speedy response... here is what I found

Failurea1fea553d0fd5Authentication/Authorization FailedUsername/Password is incorrect10002Error60.06454311" }

I just verified the username and password, reran the transaction and got the same message...

<moved sensitive details to private message>

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Jason ByrnesWebAssist

the Response back from paypal is:
Authentication/Authorization FailedUsername/Password is incorrect


this means the API Username and Password you have entered are not being accepted by the paypal servers. Double check the API Username, API Password and API Signature you are entering to make sure they are correct.

if they are correct, you will need to contact paypal to determine why the paypal server is not accepting them.

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Brendan

I finally found what my problem was... somehow I had a duplicate section for PayPal credentials, as well as universal email on my confirm page.

The first section of paypal had the wrong username/password, so it failed. Once I fixed that I found I had 2 receipts.

Is this something I caused? I have attached the file as it was before I made changes/deletions

Attached Files
confirm-old.zip
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Jason ByrnesWebAssist

This can happen if you run the Checkout wizard multiple times.

If you need to re run the checkout wizard, you should first delete the pages that where created by the wizard the first time.

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