Cart not reflecting selections from catalog
The add to cart function is not updating the cart or occasionally works. This has been duplicated in IE9, Safari, Firefox.
URL: store.mtii.com
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6/19/2013 3:07 pm | #1 Jason H The add to cart function is not updating the cart or occasionally works. This has been duplicated in IE9, Safari, Firefox.
URL: store.mtii.com
6/19/2013 3:33 pm | #2 Jason ByrnesWebAssist
That link does not work.
please provide a valid link.
6/19/2013 4:32 pm | #3 Jason H It should have worked. There may have been an issue with the certificate. We are taking steps now to ensure proper validation of the URL.
However the server certificate shouldn't affect the cart functions.
6/19/2013 4:36 pm | #4 Jason ByrnesWebAssist
It should have worked. There may have been an issue with the certificate. We are taking steps now to ensure proper validation of the URL.
6/26/2013 12:47 pm | #5 Jason H The add to cart function is still not functioning. It will eventually add an item is an option is changed, however adding additional items is unsuccessful.
6/26/2013 12:57 pm | #6 Jason ByrnesWebAssist
I'll need to troubleshoot directly, see the private message section.
6/26/2013 1:02 pm | #7 Jason H I am providing you our SYSOP to help with the issue. You have worked successfully with him in the past.
6/27/2013 12:35 pm | #8 Jason H Can we do a GoToMeeting? The problem is even more pronounced now. It will not allow for the addition of any items to the cart.
6/27/2013 1:04 pm | #9 Jason ByrnesWebAssist
Can we do a GoToMeeting? The problem is even more pronounced now. It will not allow for the addition of any items to the cart. 
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