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Cart not reflecting selections from catalog

Thread began 6/19/2013 3:07 pm by Jason H | Last modified 6/28/2013 4:47 pm by Jason Byrnes | 789 views | 26 replies |

Jason H

Cart not reflecting selections from catalog

The add to cart function is not updating the cart or occasionally works. This has been duplicated in IE9, Safari, Firefox.
URL: store.mtii.com

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Jason ByrnesWebAssist

That link does not work.

please provide a valid link.

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Jason H

Link to store

It should have worked. There may have been an issue with the certificate. We are taking steps now to ensure proper validation of the URL.
However the server certificate shouldn't affect the cart functions.

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Jason ByrnesWebAssist

Originally Said By: Jason H
  It should have worked. There may have been an issue with the certificate. We are taking steps now to ensure proper validation of the URL.
However the server certificate shouldn't affect the cart functions.  
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Jason H

Site available for review

The add to cart function is still not functioning. It will eventually add an item is an option is changed, however adding additional items is unsuccessful.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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Jason H

Adding our SYSOP

I am providing you our SYSOP to help with the issue. You have worked successfully with him in the past.

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Jason H

Can we do a GoToMeeting? The problem is even more pronounced now. It will not allow for the addition of any items to the cart.

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Jason ByrnesWebAssist

Originally Said By: Jason H
  Can we do a GoToMeeting? The problem is even more pronounced now. It will not allow for the addition of any items to the cart.  
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Jason H

Sounds good

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