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Cart not reflecting selections from catalog

Thread began 6/19/2013 12:07 pm by Jason H | Last modified 6/28/2013 1:47 pm by Jason Byrnes | 2536 views | 26 replies |

6/19/2013 12:07 pm | #1 Jason H

Cart not reflecting selections from catalog

The add to cart function is not updating the cart or occasionally works. This has been duplicated in IE9, Safari, Firefox.
URL: store.mtii.com

6/19/2013 12:33 pm | #2 Jason ByrnesWebAssist

That link does not work.

please provide a valid link.

6/19/2013 1:32 pm | #3 Jason H

Link to store

It should have worked. There may have been an issue with the certificate. We are taking steps now to ensure proper validation of the URL.
However the server certificate shouldn't affect the cart functions.

6/19/2013 1:36 pm | #4 Jason ByrnesWebAssist

Originally Said By: Jason H

6/26/2013 9:47 am | #5 Jason H

Site available for review

The add to cart function is still not functioning. It will eventually add an item is an option is changed, however adding additional items is unsuccessful.

6/26/2013 9:57 am | #6 Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

6/26/2013 10:02 am | #7 Jason H

Adding our SYSOP

I am providing you our SYSOP to help with the issue. You have worked successfully with him in the past.

6/27/2013 9:35 am | #8 Jason H

Can we do a GoToMeeting? The problem is even more pronounced now. It will not allow for the addition of any items to the cart.

6/27/2013 10:04 am | #9 Jason ByrnesWebAssist

Originally Said By: Jason H

Can we do a GoToMeeting? The problem is even more pronounced now. It will not allow for the addition of any items to the cart.

6/27/2013 10:07 am | #10 Jason H

Sounds good

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