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PayPal Standard Calculations

Thread began 3/25/2009 9:26 am by connieteel284004 | Last modified 3/30/2009 5:11 pm by Travis250923 | 1369 views | 4 replies |

connieteel284004

PayPal Standard Calculations

I have two discounts applied to my cart: 1) 15% off orders over $50; 2) Order more than one set get $6 off (If item #1 >= 2, then flat discount of $6). The eCart shopping cart calculates is perfectly and even show line item discounts. But, when you click submit, the totals are incorrect in PayPal Standard. It does not show the discounts at all and has the Unit Price listed as a lesser amount. Please help!

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Ray BorduinWebAssist

Paypal used to not work properly with negative values, so we apply the discount across the product price to come to the correct result.

I think the paypal documentation says you need to use one of their advanced checkout solutions in order to support discounting, but in reality I think you could probably add it as a negative line item. You would have to check but I believe the newest version of the paypal standard service started supporting negative line items.

The updates would be done to the hidden form elements on the confirm page. You would have to adjust the current price field so that the adjustments aren't made automatically and then add the discount as a final line item. It may not work but that is a possibility if the price adjustment solution doesn't work for you.

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Travis250923

I am having the same problem and posted a support ticket earlier this week. I'll post here what we are able to find once we get a resolution.

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connieteel284004

Hey Travis! Did you ever get a resolution on the flat rate discount in PayPal Standard? For now, I just removed that discount and am sticking with the % off the entire order. But, in the long run, I'll need to have both. Thanks!

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Travis250923

Yes but mine was a little more complicated than just a discount amount. It had to do with the total price calculation on the Confirm page and needing to update the calc that eCart placed there based off of changes I made in the eCart object. You might be best off to submit a support ticket to get specific help with your files.

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graham

Is there an easy fix to this issue? I have searched and not found any answer. The discount of "x" dollars on product "y" shows up as evenly deducted from each product in an order on the paypal summary. The final total of the purchase is correct, but customers only see that product "y" was not the price quoted ... some drop the sale, while loyal customers figure it out ... what is the adjustment I need to make to the calculation formula on the confirm page? Thanks guys.

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Jason ByrnesWebAssist

this is a limitation to the way that paypal standard works, it cannot take the discount from a particular item only from the entire cart.

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graham

Thanks, Jason ... I will find some time to consider getting away from Standard - this limitation could be confusing for shoppers. I am sure there are many threads to advise on the switch.

Thanks as always.

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