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Can not save or update payment settings

Thread begun 5/10/2013 12:48 pm by lrawlins367093 | Last modified 6/05/2013 11:25 am by Jason Byrnes | 3105 views | 12 replies |

5/10/2013 12:48 pm | #1 lrawlins367093

Can not save or update payment settings

Hi,

I am not able to get the payment settings on my web store to save or update.

I think I have all the fields filled in properly, but it refuses to save the updated information.

What am I doing wrong?

5/10/2013 1:44 pm | #2 Jason ByrnesWebAssist

Do you mean in the settings section of the admin?

What version of power Store?

5/10/2013 1:54 pm | #3 lrawlins367093

I think I have version 4.5.3. How or where do I check to be certain.

The store manager payment gateway settings do save or update. I've tried many times, but it never saves the changes.

Thanks

5/10/2013 2:23 pm | #4 Jason ByrnesWebAssist

Originally Said By: lrawlins367093

I think I have version 4.5.3. How or where do I check to be certain.

The store manager payment gateway settings do save or update. I've tried many times, but it never saves the changes.

Thanks

5/10/2013 2:43 pm | #5 lrawlins367093

see private message

5/13/2013 2:21 pm | #6 Jason ByrnesWebAssist

look like you installed an update from a previous power version, I ran the install/scripts/runsynch.php file to correct the problem.

5/31/2013 8:32 am | #7 lrawlins367093

Thanks Jason,

I still can not get it to save the new settings. When I click to save changes all that happens is it moves to the site settings tab.

Any idea what I am doing wrong?

5/31/2013 9:01 am | #8 Jason ByrnesWebAssist

What browser are you using?

Saving the settings is working on my test.

maybe try clearing the browsers cache.

5/31/2013 12:06 pm | #9 lrawlins367093

I am using Safari.

Tried with Chrome both before and after clearing history got the same results.

Click to save and it goes down to the site settings tab.

Is it picky about the OS I am using? Running on Mac, but can try with windows box later today.

Bye

5/31/2013 2:21 pm | #10 Jason ByrnesWebAssist

Originally Said By: lrawlins367093

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