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Test Message Arrives Without Images

Thread began 4/21/2013 12:12 pm by M2Media | Last modified 10/16/2013 11:37 am by Jason Byrnes | 1582 views | 30 replies |

M2Media

Test Message Arrives Without Images

1. We created this e-mail message: http://m2media.com/e-mail_messages/00129-nab_reveal/00129_nab_reveal.html
2. We sent ourselves a test message.
3. It arrives but the images are missing.

I've seen some similar questions here, but I'm not clear if its the same problem nor can I figure out if the solution is applicable to our problem.

Attached is what arrives.

Are the links not working or is there something else failing which I do not understand.

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Willi Schneider

You should maybe add a "Base href" to http://m2media.com to you mail body. It could be, that the image paths are just relative to the document (your mail body page) and not to the site, thus the images would not be visible in an email client such as thunderbird or outlook.

From your source code it looks, like this is the case:

<p><a href="http://m2media.com/home.html"><img src="images/m2_logo.jpg" width="100" height="111" alt=""/></a>

Instead of <img src="images/m2_logo.jpg" ....> you should use <img src="http://m2media.com/images/m2_logo.jpg" ....>

or add the base href, as described above.

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Jason ByrnesWebAssist

What is the source of the message? what is the path for the images?

the path should be a fully qualified URL:

<img src="http://www.yoursite.com/images/imagename.jpg" />

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M2Media

I've gone back to Code View and hand coded these things as:
<a href="http://m2media.com/home.html"><img src="http://m2media.com/e-mail_messages/00129-nab_reveal/images/m2_logo.jpg" width="100" height="111" alt=""/></a>

I deleted the old Power Messenger message and started a new one but the test still comes in with all blanks. Any clues?

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Jason ByrnesWebAssist

most mail clients wont show images in the email by default, you need to select the option in the email client to show images.

Are you setting the client to show the images?

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M2Media

Beats me. How do I do that? I created this like I would any old Dw page.

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Jason ByrnesWebAssist

It depends on the email client.

IN GMail, It shows a message along the top to click here to display images. each email client is different, but most prevent images from showing by default.

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Christopher WestCommunity Expert

In your email client (such as Microsoft Outlook) as Jason states images arnt displayed by default - usually you should see a little alert message below the emails subject outlining "Click here to download pictures - To help protect your privacy, Outlook prevented automatic download of some pictures in this message."

I am attaching a screenshot for my Outlook 2013 client software.

All you would do is click where it suggests on the alert area...or....right click on one of the image placeholders in the email and there should be an option to "Download Pictures".

Chris

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M2Media

Thank you for the clarification. We're an Apple shop. We view our e-mail via Apple Mail. All images automatically load unless they appear to be spam.

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Jason ByrnesWebAssist

send a test email to mail email address

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