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upload file causes page not to load

Thread began 4/18/2013 5:43 am by WhiteJC | Last modified 4/18/2013 3:12 pm by WhiteJC | 544 views | 10 replies |

WhiteJC

upload file causes page not to load

I using DW4 and Universal Email 4.0.1 when I add a file upload my page won't load, all I get is a blank page, removing the file upload gives me my page back!? what am I doing wrong?

I've attached 2 screen grabs showing with and without file upload, you'll notice that no code appears to have been loaded with the file-upload version?

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Jason ByrnesWebAssist

a blank page means that a php error is occurring but error reporting is turned off.

to turn error reporting on, add the following code at line 1:

php:
<?php

error_reporting
(E_ALL);
ini_set('display_errors','on');
?>



once we know what the error is, we will be able to troubleshoot the cause.

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WhiteJC

Hi Jason
here's the error message

Warning: require_once(webassist/file_manipulation/helperphp.php): failed to open stream: No such file or directory in /home/virtual-web/www.beaverswood.de/public/manPRODUCTa_Update.php on line 7 Fatal error: require_once(): Failed opening required 'webassist/file_manipulation/helperphp.php' (include_path='.:/usr/share/pear:/usr/share/php') in /home/virtual-web/www.beaverswood.de/public/manPRODUCTa_Update.php on line 7

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Jason ByrnesWebAssist

that error means the that the file:
webassist/file_manipulation/helperphp.php

has not been uploaded to the server.

make sure to upload the entire webassist/ folder to the server.

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WhiteJC

Hi Jason

there is a 44kb file named HelperPHP.php in the webassist\file_manipulation directory on the "live" site

by-the-by it works on my test system?

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Jason ByrnesWebAssist

I'll need to see the site to troubleshoot further. see the private message section.

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WhiteJC

Originally Said By: Jason Byrnes
  I'll need to see the site to troubleshoot further. see the private message section.  
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Jason ByrnesWebAssist

the code was looking for:
webassist/file_manipulation/helperphp.php

but the file was named:
HelperPHP.php

i renamed the file to be the same case as what the code was looking for.

What version of Data Bridge do you? Make sure you have the latest version 1.1.3 installed.

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WhiteJC

Originally Said By: Jason Byrnes
  the code was looking for:
webassist/file_manipulation/helperphp.php

but the file was named:
HelperPHP.php

i renamed the file to be the same case as what the code was looking for.

What version of Data Bridge do you? Make sure you have the latest version 1.1.3 installed.  
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Jason ByrnesWebAssist

see private message

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