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File Manager not working in IE

Thread began 4/17/2013 10:35 am by CUAD | Last modified 12/18/2013 2:09 pm by Jason Byrnes | 654 views | 6 replies |

CUAD

File Manager not working in IE

When trying to upload or access the file manager in IE 10 the images do not show up nor do the sub categories. I have attached a image to show what does appear. When clicking the compatibility mode it make things worse.

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Jason ByrnesWebAssist

The file manager used in HTML Editor is a 3rd party File manager called KFM:
kfm.verens.com/

the problem is that they have not released an update to support IE 10 that we can use in HTML Editor.

you can force the file manager to use the IE9 or IE 8 engine by editing webasssist/kfm/index.php file. In the head section add this line of code:

<meta http-equiv="x-ua-compatible" content="IE=9" >




or you can use:

<meta http-equiv="x-ua-compatible" content="IE=8" >
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CUAD

That did it. I also updated the ckeditor files to make sure that was up to date.

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CUAD

Is this still an issue? I am having clients call and say they cannot do anything in IE 11 now too. I have the <meta http-equiv="x-ua-compatible" content="IE=9" > in the head tag still. Any info on if this will be updated or a fix would be appreciated. Thanks,

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Jason ByrnesWebAssist

This edit still needs to be added.

in the future, we are planning to move away from the KFM file manager and use one that is being more actively developed, but i do not have a time frame for when that will happen.

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CUAD

Is there a fix that could be put in place?

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Jason ByrnesWebAssist

what is the problem?

Have you updated the CKEditor Files?

in the webassist/ folder, rename the ckeditor folder to ckeditor_bak

On this page:
download

click the button to launch CK Builder. Select to use the Full Preset, and the Kama Skin.

Copy the downloaded CKEditor folder to the webassist folder in your site.

from the ckeditor_back folder, copy the following three files:
ckeditor.php
ckeditor-php4.php
ckeditor-php5.php


and paste them in the new ckeditor folder.

you will need to clear the browsers cache to see the updates take effect.

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