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fix 'Unexpected error: -3

Thread began 4/08/2013 10:05 pm by pbutler432194 | Last modified 9/09/2014 11:10 am by Jason Byrnes | 321 views | 6 replies |

pbutler432194

fix 'Unexpected error: -3

Started work in Dreamweaver 5 today and all of my WebAssist extensions ask for the activation number and when I cut and paste them, I get the "Unexpected error: -3"

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Jason ByrnesWebAssist

This issue has been fixed, let us know if you continue to have a problem.

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pbutler432194

No worries all fixed
Thanks Peter

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MsEvette

Unexpected error: -3

I'm in the same situation as the original poster (pbutler432194). Dreamweaver CS5. Copy & paste activation number. Green check mark showing the code is good. Click on Activate. Unexpected error: -3. Please fix. Thanks.

UPDATE: I found in my account that I actually had 2 different activation codes; most likely because I purchased and returned this product sometime last year. So, I tried the previous code and that solved the problem. However, if you choose to resolve the issue of my having 2 codes for the same product in my account, that would be fine. The code I'm using now begins with h94oD. Thanks.

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Jason ByrnesWebAssist

glad to hear you found the problem, i'll log a bug for this in our system to have it corrected.

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Pete

I have the same problem

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Jason ByrnesWebAssist

You reported this in another thread, see my reply there:
http://www.webassist.com/forums/posts.php?pid=179917

NOTE: Please don't report the same problem in multiple threads. It will only add noise to the forum.

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