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admin login error: ERROR: Failed to save the settings in the database.

Thread began 3/25/2013 10:51 am by sandy170299 | Last modified 7/29/2013 12:43 pm by zuffster370186 | 869 views | 12 replies |

sandy170299

admin login error: ERROR: Failed to save the settings in the database.

ERROR: Failed to save the settings in the database. Please verify your database connection.

I know my database connection is correct. It went through the entire process and failed at this point.

Her domain was not set up when I created the web site, so I created everything locally first, but I changed the Power CMS connection to the server settings before I uploaded it to the server. Did this cause problem? Everything that I'm entering looks correct to me. Thank you!

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sandy170299

The problemis in: install_cms/logininfo.php. Thanks.

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Jason ByrnesWebAssist

make sure that the PCMS tables are being created in the database, you can create the tables manually by running the /install_cms/scripts/db.sql file.

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sandy170299

I had created all of the tables locally, as the domain hadn't been set up yet, so, yes ... all the tables had been created. I copied and pasted the data into the MySQL table on the server. Now what do I need to try? Thanks!

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sandy170299

Every time I type in the URL with /admin_cms/index.php, it redirects me to install_cms/logininfo.php. I can't get around it.

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Jason ByrnesWebAssist

Close the browser completely to start a new browsing session.

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sandy170299

I did. Same error message. I even tried in a new browser - same error message. I can't get beyond this point. Do I just delete the database on the server and start over? Not sure what to do at this point.

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sandy170299

I completely emptied the DB on the server, went through the installation in a different browser that I had not used for this site previously, and still got the same error message.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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sandy170299

In the meantime, I'm going to put the DB tables back on the server. Thank you.

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