Cannot installed databridge on DW CS6

3/15/2013 12:05 pm | #1 danny405167

I am running Windows 7 pro with DW CS6. I was following the correct order for installing WA extensions. I started with eCart5 and DesignExtender. When I tried to installed DataBridge I got a message saying "The extension package is invalid. The extension will not be installed". Does the order for installing matters on DW CS6?

Ecart5
DesignExtender
DataBridge
Free Tools

3/15/2013 12:14 pm | #2 Jason ByrnesWebAssist

this means that the downloaded MXP file is corrupted.

When downloading the extension, if you are prompted with an option to Save the File or open it, make sure to select the option to save it.

once the MXP file has been saved to your computer, open the extension manager, click the install button and browse to the MXP file that was downloaded to start the installation.

3/15/2013 1:21 pm | #3 danny405167

Thanks. Problem solved! The first time was saved to my computer when it was downloaded with Chrome but it did not worked. The second download was using Firebox but this time I decided to let firefox opened the DW extension manager to installed it after it finished downloading. The second time worked.

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Cannot installed databridge on DW CS6

3/15/2013 12:05 pm | #1 danny405167