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Popup (lightbox) images cut off

Thread began 3/13/2013 1:36 pm by elevy388997 | Last modified 12/19/2013 11:33 am by Jason Byrnes | 1410 views | 13 replies |

elevy388997Beta Tester

Popup (lightbox) images cut off

For whatever reason, when you click to see the full size version, the picture doesn't open all the way (in firefox or chrome... IE works fine).

index.php?gallery=3&theme=dark

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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David StringerBeta Tester

I too am suffering this problem.

See http://www.uttley-raf.co.uk/wordpress/flying-log-book/

Also the Next and Previous buttons on the thumbnails does not operate in Firefox, although it does work in Chrome, Safari, Opera and IE. Also in IE, the main image is shown to the left of centre of the display.



David

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Jason ByrnesWebAssist

here are updated copies of the js/mootools-core.js and mootools-more.js files that should correct the problem

Attached Files
Archive.zip
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David StringerBeta Tester

Originally Said By: Jason Byrnes
  here are updated copies of the js/mootools-core.js and mootools-more.js files that should correct the problem  


Hi Jason,

I've transferred the files you indicated, but unfortunately, it doesn't alter the problem. What I failed to explain is that this PowerGallery is from the first one I purchased, which is not restricted to one site per licence. Would that be the problem do you think?

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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David StringerBeta Tester

Hi Jason,

Details forwarded in PM area as requested. Thank you.

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Jason ByrnesWebAssist

I visted your page at:
http://www.uttley-raf.co.uk/wordpress/flying-log-book/

and the light box seams to be working in Fire Fox and Safari.

You may need to reset the browsers cache for the change to take effect.

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David StringerBeta Tester

Hi Jason,

Thank you very much for this.
Did you have to do anything to the site? Or was it sufficient with the files that I uploaded.

I also purchased PowerGallery 2 some time ago for one site. Will both of the files you provided do the same with this particular version, as it also suffers similar problems in that the thumbnails Previous and Next tabs don't work?

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Jason ByrnesWebAssist

No, i did not need to make any changes, just had to clear the browsers cache.

those files should work for PG2 also, if not, let me know.

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