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Shipping not showing in the shopping cart

Thread began 3/12/2013 4:25 pm by ardavies225361 | Last modified 4/25/2013 10:05 am by Jason Byrnes | 879 views | 5 replies |

ardavies225361

Shipping not showing in the shopping cart

Hi

I do not see any shipping figure in the shopping cart , I am testing with the ups api information etc.I have trawled through the forum and cant find the answer.

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Jason ByrnesWebAssist

How have you configured the shipping rule in the power store admin panel?


In your store products, make sure you are entering a weight. Shipping will not apply if the items in your store do not have a weight.

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ardavies225361

Originally Said By: Jason Byrnes
  How have you configured the shipping rule in the power store admin panel?


In your store products, make sure you are entering a weight. Shipping will not apply if the items in your store do not have a weight.  



Hi

all products have weights and once you try and edit the settings and choose ups you do not seem to be able to set up any rules

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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Smart-FX

Hi Jason, i am having exactly the same issue. all products have weights.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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