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Blanc page after updating Menu

Thread began 3/09/2013 5:42 am by PeterL | Last modified 3/18/2013 1:31 pm by Jason Byrnes | 819 views | 5 replies |

PeterL

Blanc page after updating Menu

Hi,

had to make an adjustment in CSS menu writer on a certain website (version 2.0 did not update to 2.0.6) After uploading the index.php I got a blank page.
can someone help me with this problem?

Thanks, PeterL

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Jason ByrnesWebAssist

You really should upgrade to Menu Writer 2.0.6.

a blank page means that a php error is occurring but error reporting is turned off.

to turn error reporting on, add the following code at line 1:

php:
<?php

error_reporting
(E_ALL);
ini_set('display_errors','on');
?>



once we know what the error is, we will be able to troubleshoot the cause.

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PeterL

Jason,

thanks for your reply!
it is not clear to me in which file I need to paste this code?
further I dare not reproduce the error because this site is too important for the customer.
So i hope there is another way to solve this issue.

PeterL

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Jason ByrnesWebAssist

the code should go on the page that is displaying blank.

I need to know what the error is in order to troubleshoot it.

Without knowing what the error is, I have no way of knowing what the cause may be.

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PeterL

Jason,

i upgraded to 2.0.6 and have placed your code in the index.php, line 1.
Result was (still) a blanc page and when i looked into the source code of the page that was also blanc!?

PeterL

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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