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I can't log in as the Administrator

Thread began 2/23/2013 1:35 pm by BruceT | Last modified 2/25/2013 1:05 pm by BruceT | 463 views | 5 replies |

BruceT

I can't log in as the Administrator

I just created my first Power Store and it took me straight to the Administrative screen where I began to alter the design and input products. I shut it off for the night and this morning when I try to access the Admin section, it won't let me log in. How do I fix this so I can log in as the Adminstrator?

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BruceT

Addendum...

I went to the remote server, downloaded the "PowerStoreConnection.php" file and entered the user name and password exactly as shown. It still won't log me in as the Administrator.

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CraigRBeta Tester

Powerstore 4.5 ?

The admin username and password is stored in the wa_settings table.

If you open the table and find the rows which correspond to admin_username and admin_password, (about row 88 and 89), you can see the values in plain text.

I assume you are trying to login via your store manager login page and not the user login page.

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BruceT

No such file

That's the problem... there is no wa_settings table that I can find on the remote server. I've looked in every directory and sub-directory. What directory or sub-directory is it supposed to be in?

The first time I accessed the website and did all the verification of serial number and other set up functions, it took me right into the Store Administrator section where I began to set up the site and add products. Since that first time, it won't allow me to access the Store Administrator screen.

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Jason ByrnesWebAssist

you need to use PHPMyAdmin or another MySQL GUI tool to access the power store database.

wa_settings is a table in the Power Store database, it is not a file in your site.

using PHPMyAdmin, you can access the database to look in the wa_settings table to find the admin user name and password settings.

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BruceT

Problem solved

There was a typo in the user name. I'm able to access the Store Administrator page now. Thank you.

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