close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Blank CSS

Thread began 2/12/2013 10:26 am by chuck186871 | Last modified 7/09/2014 2:15 pm by Jason Byrnes | 999 views | 9 replies |

chuck186871

Blank CSS

I am using DataBridge 1.13 (Win 7, Dreamweaver CS6) to quickly generate necessary files for maintaining a database. I upgraded to this latest version hoping to avoid an issue I was experiencing with the previous version, but it is still happening.

The issue is that fd_basic_default.css has a size of 0 kb and is blank. In addition, dataassist_button.css is also 0 kb and blank. This is happening consistently.

I have to 'borrow' a copy of these files from an older project so I can complete my work.

Why aren't these files being written successfully?

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

gina441347

Has this issue been resolved? I, too, upgraded to the latest version, and now the basic default css is empty.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

graham

Jason, I am experiencing this same issue ... fd_basic_default.css has a size of 0 kb and is blank.

Sign in to reply to this post

Jason ByrnesWebAssist

What version of Data bridge are you using?

the Current version is 1.2.0, if you have an older version installed, uninstall it from the extension manager and install the newer one.

Sign in to reply to this post

graham

I have the latest version, but still do not have any content - blank file.

Sign in to reply to this post

Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

Sign in to reply to this post

graham

private messaging username

July 9 update - Jason, I have not yet been contacted regarding the issue. I will make myself available when convenient.
Thanks as always.

Sign in to reply to this post

Jason ByrnesWebAssist

I have sent a skype contact request.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...