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Check out error

Thread began 2/09/2013 11:58 am by Patrice | Last modified 2/11/2013 12:23 pm by Patrice | 645 views | 4 replies |

2/09/2013 11:58 am | #1 Patrice

Check out error

A Powerstore customer recently sent this note:

~~~~
When I click on Checkout, I get this error message:
Not Found
The requested URL /store/checkout.php was not found on this server.
Apache/2.2.3 (CentOS) Server at (domainname).com Port 443
~~~~~

The cart is working ok as per my testing. Any ideas what would have caused this error message?
Thanks as always.

2/11/2013 11:34 am | #2 Jason ByrnesWebAssist

if the site is working for your testing, and you only receive this report from one person, The only thing i can think of is a temporary server glitch. perhaps the host was doing a site backup or other maintenance.

2/11/2013 11:44 am | #3 Patrice

Thanks Jason. It's my server and no outages reported, nor was I doing any maintenance.
Thanks.

2/11/2013 12:05 pm | #4 Jason ByrnesWebAssist

without being able to reproduce the problem, I don't have any other ideas on what may have been the cause.

2/11/2013 12:23 pm | #5 Patrice

Understood. Thanks much.

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