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File Download not working

Thread began 2/07/2013 7:38 pm by jebrandon343719 | Last modified 2/14/2013 4:18 pm by Jason Byrnes | 841 views | 5 replies |

jebrandon343719

File Download not working

I have inserted a server behavior for a file down load. Everything looks fine. When the page loads, nothing happens???
I have done this so may times before?? What would be stopping the file from downloading ???

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Jason ByrnesWebAssist

either the trigger trigger for the download is not occuring, or the download file does not exist at the path you specified.

send a copy of your page please so i can see the code.

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jebrandon343719

Thanks

The file is uploaded CapitalHHealth.pdf

code attached. Thanks

Attached Files
order-sucess.zip
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Jason ByrnesWebAssist

2 problems i can see.


1) the download code:

php:
<?php

WA_DFP_SetupDownloadStatusStruct
("WA_DownloadResult1");
if(isset(
$_POST["Download"])){
    
WA_DFP_DownloadFile("WA_DownloadResult1""digital/""Capital H Health.pdf""[FileName]"falsefalsefalse"""""""");
}
?>




is set to use a form element named "Download" for the trigger. This would be fine if your submit button where a standard button, but you have used an image element type so:
if(isset($_POST["Download"])){

should be:
if(isset($_POST["Download_x"])){



2) In the download code, the file name is:
"Capital H Health.pdf"


but your link does not contain spaces, it should be:
"CapitalHHealth.pdf"

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jebrandon343719

Still not working

This still doesn't work. I have tried changing to normal button etc...

I have been getting this error message when opening pages (other sites as well), maybe its a clue - see attached

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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