close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Australia Post shipping not working

Thread began 2/06/2013 6:07 pm by jebrandon343719 | Last modified 2/19/2014 12:17 pm by Jason Byrnes | 2742 views | 9 replies |

jebrandon343719

Australia Post shipping not working

Hi, I am having trouble getting a shipping quote from Aust Post. Every time it fails and I get the message: No Packages to Ship. I have the latest version of e-cart!
Is there a fix out there?
Thanks

Sign in to reply to this post

Jason ByrnesWebAssist

The no package to ship error will happen if the items in your cart do not have a weight.

the shipping rate is based on the weight of the items in the cart, in the add to cart buttons, make sure that a weight is being added with the product.

Sign in to reply to this post

jebrandon343719

Shipping ok now but still not working

Hi Jason,
Thanks, that appeared to work. I no longer go to shipping-failure.
However, after the checkout page (and entering shipping and billing details) it redirects back to index.html ?? it should be going to confirm page?
Why is this happening ?

Sign in to reply to this post

Jason ByrnesWebAssist

please post a link where i can see the problem.

Sign in to reply to this post

jebrandon343719

Link

aussie-sky-tiles.php

Thanks

Sign in to reply to this post

Jason ByrnesWebAssist

hmmm, i'll need to inspect the pages.

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

bphilow1399308

Same thing with any shipping service

when i update street. The bottom window "cart" redirects to "index" leaving the checkout page.

Sign in to reply to this post

Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

Sign in to reply to this post

bphilow1399308

thanks

http://sublimingsensations.com/Printing/BusinessCards.html

You can test by uploading any image then submitting and then add to cart.

I am very close to launching this just need shipping before I tidy it up.

Sign in to reply to this post

Jason ByrnesWebAssist

you reported this issue in 2 other threads... you really should only start 1 thread for your issue.

i corrected the problem by updating the failure address to be blank:

$Shipping_FailureURL = "";

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...