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Australia Post shipping not working

Thread began 2/06/2013 9:07 pm by jebrandon343719 | Last modified 2/19/2014 3:17 pm by Jason Byrnes | 822 views | 9 replies |

jebrandon343719

Australia Post shipping not working

Hi, I am having trouble getting a shipping quote from Aust Post. Every time it fails and I get the message: No Packages to Ship. I have the latest version of e-cart!
Is there a fix out there?
Thanks

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Jason ByrnesWebAssist

The no package to ship error will happen if the items in your cart do not have a weight.

the shipping rate is based on the weight of the items in the cart, in the add to cart buttons, make sure that a weight is being added with the product.

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jebrandon343719

Shipping ok now but still not working

Hi Jason,
Thanks, that appeared to work. I no longer go to shipping-failure.
However, after the checkout page (and entering shipping and billing details) it redirects back to index.html ?? it should be going to confirm page?
Why is this happening ?

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Jason ByrnesWebAssist

please post a link where i can see the problem.

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jebrandon343719

Link

aussie-sky-tiles.php

Thanks

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Jason ByrnesWebAssist

hmmm, i'll need to inspect the pages.

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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bphilow1399308

Same thing with any shipping service

when i update street. The bottom window "cart" redirects to "index" leaving the checkout page.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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bphilow1399308

thanks

http://sublimingsensations.com/Printing/BusinessCards.html

You can test by uploading any image then submitting and then add to cart.

I am very close to launching this just need shipping before I tidy it up.

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Jason ByrnesWebAssist

you reported this issue in 2 other threads... you really should only start 1 thread for your issue.

i corrected the problem by updating the failure address to be blank:

$Shipping_FailureURL = "";

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