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Checkout Confirm.asp error

Thread began 8/08/2009 9:15 pm by rmoore39761253 | Last modified 8/14/2009 5:26 pm by Eric Mittman | 28628 views | 5 replies |

rmoore39761253

Checkout Confirm.asp error

I am getting the following error on my confirm.asp page when clicking the submit order buttton.
Server object error 'ASP 0177 : 800401f3'

Server.CreateObject Failed

/WA_eCart/Adv_CO_Scripts/PFPro_JS.asp, line 38

Invalid ProgID. For additional information specific to this message please visit the Microsoft Online Support site located at: contentredirect.asp.

I have learned that PayPal is no longer supporting the older version API. I downloaded their SDK to see what was different.
var PFPro_client = Server.CreateObject("PFProCOMControl.PFProCOMControl.1"); is replaced by
Set client = Server.CreateObject("PayPal.Payments.Communication.PayflowNETAPI")
I have updated to e-cart 4.5 where this problem was supposed to be corrected but I still get the error. I need to corrrect this problem a soon as possible to keep from loosing sales! I am using Dreamweaver CS4 ASP JavaScript

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Eric Mittman

Normally when you get a Server.CreateObject Failed message it is because the dll that allows you to create the object has not been properly configured or installed on the server.

Are you the server admin, if so have you installed and registered the dll? If you have not you will need to obtain the v3 SDK and ensure it is properly installed and configured on the server. This should allow you to create the object and run the checkout.

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rmoore39761253

Re:dll

I understand the problem with the dll v3 but my question is this. According to PayPal this dll will no longer be supported after Sept 1, 2009 where everyone will have to use SDK 4.3 either ASP.Net or the https version. Also in there instructions for 3rd party solutions they list Webassist as being complient with the Payflow Pro updates.
"WebAssist Version 4.5.0 includes the Payflow Pro updates.
If you are a 4.0 cart owner, please go to the WebAssist site for assistance with downloading the latest 4.5.0 version." That is the version that I have installed and apparently it is not updated to the new SDK or it is not working correctly.

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Eric Mittman

The current version of eCart supports only the v3 SDK and will need that on the server to run.

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rmoore39761253

Payflow pro SDK v4

So when can everyone that is having this same problem expect a solution and if there is going to be support at all for this in ASP? I have been using webassist profucts for several years now and have not only a lot of money invested in the software but also many many hours in applying the code to my eccomerce site. If I don't have a solution soon I will be forced to spend the time and money for a different ecommerce solution and rewriting the whole website. Customers don't care about the problems we are facing with this product and the PayPal SDK update. They only care about whether they can checkout and it works. If it does't they just go away and don't come back and that is how companies go out of business.

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Eric Mittman

Our products team is looking into this issue and will making an announcement soon as to how this will be supported. I do not have any further info for you at this time.

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