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Line Returns Missing from Received Email

Thread began 8/08/2009 3:25 pm by patch.work177889 | Last modified 9/17/2009 9:57 am by info72555 | 2043 views | 9 replies |

patch.work177889

Line Returns Missing from Received Email

I've set up a form for our club officers to email all active members using UE 3.0.6 & a MySQL record set. So far, everything seems to be working fine EXCEPT any returns entered into the form do not show up. I have all charsets to UTF-8. I've tried other charsets, but same problem. Of course, if I enter BR tags into the form, those will work.

I've noticed other threads discuss a solution by changing lines in the mail_PHP.php file:

$lineEnd = "\r\n";

and change it to:
$lineEnd = "\n";

It seems that this might address my issue, but before I start mucking about inside the WA files, I thought there might be a different solution. Attached is my php page with the email form & UE server behavior along with the UE files.

thanks,
rob welles

Attached Files
WA_UE_files.zip
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Eric Mittman

If you are apprehensive about altering the code in the file you can make a backup of the file first, then just make an update to the line. This should be a very simple update that needs to only be performed in one place. Please try this out and if you have any issues post back and let us know.

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Ray BorduinWebAssist

try using str_replace("\\n","<br>",$_POST['field']);

That should replace return key with BR tags so that they will show up in html and in the email.

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patch.work177889

Ray,

Where would the code snippet be placed? Inside the body tab of UE?

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Ray BorduinWebAssist

Yes, wherever you are referring to a value that you want line breaks to appear as <br> tags. In this case that is in the body of the universal email.

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patch.work177889

Ray,

I sure appreciate your help on this!! However, I'm not quite there yet... When I use the dynamic button (in the Edit Mode of the Body Tab) to select the form field, the following code gets inserted:

<?php echo((isset($_POST["body"]))?$_POST["body"]:"") ?>

I tried:

<?php echo(str_replace("\\n","<br>",$_POST['body'])); ?>

and

<?php echo((isset($_POST["body"]))?str_replace("\\n","<br>",$_POST['body']):"") ?>

In both cases, the text shows up but not any returns.

Any suggestions?

thanks,
rob

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Ray BorduinWebAssist

Sorry... my mistake... it should only have one backslash.... other than that both would probably work.

<?php echo(str_replace("\n","<br>",$_POST['body'])); ?>

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patch.work177889

Ray - Thanks for the quick lesson in using str_replace! Everything is working perfectly!!

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info72555

Still confused

I don't know anything about programming and get easily frustrated. I have attempted to follow your instructions and assume I am making a really dumb mistake.

Where exactly do you place the String Replace line you mentioned? Do I still need to remove the "\r"? There are 2 lines with "\r\n" but you are suggesting to only change one?

I opened the WAUE file and assume I need to make a change to the following section:
//Start Mail Body
$MailBody = $MailBody . "";
foreach( $_POST as $pkey => $pval ) {
$MailBody = $MailBody . "\r\n";
$MailBody = $MailBody . (str_replace("_"," ",$pkey).": ".($pval));
$MailBody = $MailBody . "\r\n";
}
$MailBody = $MailBody . "";
//End Mail Body

What do I do to get the line breaks in the output?

Please help.. I am about to lose my mind!!

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info72555

Found a fix!

I had previously purchased the Contact Form Solution Pack and I am now recycling a template. All the formatting is done in this template and style sheets can be applied as well.
Works great!

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