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Universal Email limits check

Thread began 11/19/2012 10:22 am by iainmacdonald331081 | Last modified 11/21/2012 1:25 pm by Ray Borduin | 2268 views | 11 replies |

iainmacdonald331081

Universal Email limits check

I think this page should be OK, but the site owner has contacted me to say that the page just hangs when he tries to send out emails. Could someone have a quick look and let me know if it looks OK?

I've attached the page (minus the reference to the db connection).

I think as much as anything I'm not sure how it should work in practise, ie it obviously takes some time to process a few hundred records, but at what point should the user know that the emails have been sent?

Thanks.

Attached Files
emailCandidates.zip
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Jason ByrnesWebAssist

the page will appear to hang until it has sent all of the emails. only when it finishes sending the emails will it direct to the success page.

if it is sending a few hundred emails, it will stay on the page till all of those few hundred have been sent.

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iainmacdonald331081

OK, although now I'm confused, as you seemed to say the opposite here:

showthread.php?t=28852

The site owner was falling foul of a 500 emails per hour limit. So does that mean to send 500 emails using appropriate limits in UE to keep under that limit the user gets stuck on the page sending the emails for an hour?

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Jason ByrnesWebAssist

What part of that thread am i saying the opposite?



when the form submits, it will send the emails.

While the emails are being sent, it will stay on the form page. when the emails are done sending, the form page will redirect to the success page. how long that redirect takes depends on how long it takes to complete sending the emails.

if the user would rather not view the page while the emails are sending, they can close the page, the process has been started on the server, so will continue until it is done, although since the page was closed, it wont open a success page.

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iainmacdonald331081

Sorry Jason, I misunderstood.

So the page needs to stay open to redirect to the success page, but not for the emails to be sent?

At the moment the success page includes a button to reset an Email field back from Yes to No. So if some of these mail shots are going to take a while it might be a plan to move that function to the start of the process rather than the end.

And also set the link to the page that sends the emails to open in a new window so that if it is closed the previous page is easily accessible.

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Jason ByrnesWebAssist

  So the page needs to stay open to redirect to the success page, but not for the emails to be sent?  



yes, that is correct.

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iainmacdonald331081

Just looking at getting the emailCandidates page to open in a new window. Because its in the PHP in the header, rather than a regular link, is this possible?

The line is:

$upd_EmailList->registerTrigger("END", "Trigger_Default_Redirect", 99, "emailCandidates.php");

Thanks.

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iainmacdonald331081

Hi Jason - sorry to be a pain, but could you have a quick look at that file please? The site owner is reporting that emails are still bouncing as they are exceeding the 500 per hour limit imposed by the host.

Thank you.

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iainmacdonald331081

Actually - before you look at anything, I think the issue might be to do with how many mail shots get sent.

For example, if a search returns 400 people and those emails get spread out at 8 emails per minute, and a second search is carried out straight afterwards, also returning 400 people, will that essentially mean that 16 emails are being sent per hour, or would the 800 emails still be spread out at a rate of 8 per minute?

Update on this - I've established from the hosting company that emails are being spaced out, so it looks like I just need to tweak the settings, and make sure the site owners know not to go mad and try to send out thousands of emails.

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Jason ByrnesWebAssist

Yes, that is correct, 2 instances of the script running at the same time would double the amount of emails being sent, 3 instances would triple it, etc...

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