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Edit, settings and users pages not loading

Thread began 11/19/2012 9:50 am by mousework50137 | Last modified 11/22/2012 2:45 pm by mousework50137 | 724 views | 5 replies |

mousework50137

Edit, settings and users pages not loading

Hi
I had PowerCMS working just fine last week, I added my pages in and was able to edit them.

Today, as I was at the client to demo it for him, it has stopped working.

I can login, select the page I want to update, but when I click the edit button it just tries to load and returns to the initial view.

Also attempting to add my client in as a user causes the same issue, it just returns to the initial screen after clicking the add user button.

Realise you will need to login to see this happening and can forward ftp and login details if necessary.

Best
mark

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mousework50137

??? Started working now

Just don't understand why, but it is now working!

Added in a user, changed a page, all seems ok.

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Jason ByrnesWebAssist

Ok, glad to hear it is working, if you have the problem again, let us know and we can look into the cause.

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mousework50137

Problem again

For some reason this has stopped working again,
Same issue as originally manifested itself yesterday.

I can login, select the page I want to update, but when I click the edit button it just tries to load and returns to the initial view.

Also attempting to add my client in as a user causes the same issue, it just returns to the initial screen after clicking the add user button.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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mousework50137

Problem Solved

The solution in my case for this problem, on Fasthosts shared platform was solved by


WEBASSIST corrected the problem by editing the WA_SecurityAssist/helper_php.php file at line 4-6, ichange the code:

if (!isset($_SESSION)) {
session_start();
}


to:
//if (!isset($_SESSION)) {
@session_start();
//}

we have found that some servers aren't responding to the if (!isset($_SESSION)) { if statement to force php to find the session.

commenting the if statement and just using:
@session_start();

does the same thing more predictably.

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