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PNG Given a Blue ( #3A54A7 ) Background

Thread began 11/11/2012 11:46 pm by simmo515303621 | Last modified 1/31/2013 11:03 am by Jason Byrnes | 773 views | 5 replies |

simmo515303621

PNG Given a Blue ( #3A54A7 ) Background

HI Guys,

I have seen a similar post for an issue with PNG images being uploaded with a black background.

However my issue is giving the images a blue ( #3A54A7 ) background..

I have the following settings

Web images only is active
Format: convert to JPG - Highest Quality ( I have also tried on Keep existing format with the same results.
Rize to fit width ( No background color option is given, but the default is #ffffff )

example can be found here.
products.php?category_id=4

attached is the insert page

Attached Files
products_Insert.zip
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Jason ByrnesWebAssist

JPG Images dont support transparencies, to allow for transparancies, you should convert to PNG or GIF

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simmo515303621

Originally Said By: Jason Byrnes
  JPG Images dont support transparencies, to allow for transparancies, you should convert to PNG or GIF  



Still doesnt explain why it given that colour background - it must be stipulated somewhere in the code that it is BLUE. Im sure it can be changed to white

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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simmo515303621

please reopen tickey

hi jason,

this issue was resolved, or so i though.. ticket was Technical Support Ticket # 147645

I have attached the last version of the file you gave me and the image i am currently having issues with.

thanks

Attached Files
file_manipulation.zip
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Jason ByrnesWebAssist

I started a new incident.

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