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HTML Editor xml reqeust error: internal server error (500)

Thread began 10/24/2012 12:38 pm by sandy170299 | Last modified 10/25/2012 8:02 am by Jason Byrnes | 942 views | 1 replies |

10/24/2012 12:38 pm | #1 sandy170299

HTML Editor xml reqeust error: internal server error (500)

I recently moved a client's web site to a new host, and now she is unable to insert images using the HTML editor. FYI, it's a ColdFusion site that I'm not able to redo in PHP at this time because it's not in their budget.

xml reqeust error: internal server error (500)

the error is occurring in connector.cfm

I am not specifying a server path as I was not specifying a path on the last host that they were using.

I am attaching a screen print of the error.

10/25/2012 8:02 am | #2 Jason ByrnesWebAssist

I'll need to look at this directly in the browser to troubleshoot.

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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