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Send email on checkout success

Thread began 10/16/2012 2:32 pm by Joe Lowery | Last modified 10/16/2012 4:13 pm by Jason Byrnes | 847 views | 8 replies |

Joe Lowery

Send email on checkout success

I'm trying to send a separate receipt to the client when someone checkouts successfully. The site is using Authorize.net SIM (remote checkout).

I put the Create Email Message sb on the checkout_success page and now am getting these error messages when I checkout:


Warning: require_once(../WA_eCart/muirhead_PHP.php) [function.require-once]: failed to open stream: No such file or directory in /home/muirhead/wwwroot/muirheadfoods.com/webassist/email/muirhead_receipt.php on line 4

Fatal error: require_once() [function.require]: Failed opening required '../WA_eCart/muirhead_PHP.php' (include_path='.:/usr/lib/php') in /home/muirhead/wwwroot/muirheadfoods.com/webassist/email/muirhead_receipt.php on line 4

I'm sure both muirhead_PHP.php and muirhead_receipt.php are on the remote server in their respective folders. What am I missing?

Thanks - Joe

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Jason ByrnesWebAssist

the error is saying that there is a require once line on the webassist/email/muirhead_receipt.php file, but there should not be a require once line on that file, it should not be in the email file itself, but in the file you applied Universal Email to.

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Joe Lowery

Okay, I removed that and now I'm getting the following:

Warning: require_once(../../Connections/connMuirhead_DB.php) [function.require-once]: failed to open stream: No such file or directory in /home/muirhead/wwwroot/muirheadfoods.com/webassist/email/muirhead_receipt.php on line 2

Fatal error: require_once() [function.require]: Failed opening required '../../Connections/connMuirhead_DB.php' (include_path='.:/usr/lib/php') in /home/muirhead/wwwroot/muirheadfoods.com/webassist/email/muirhead_receipt.php on line 2

I do have a recordset on the email page. Should I not have the connection call there?

- Joe

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Jason ByrnesWebAssist

the require once for the connection is only moving down 2 directories:
../../Connections/connMuirhead_DB.php

it needs to move down 3:
../../../Connections/connMuirhead_DB.php

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Joe Lowery

Inching close to a solution. I made that change and now get a new error:

Fatal error: Call to a member function GetContent() on a non-object in /home/muirhead/wwwroot/muirheadfoods.com/webassist/email/muirhead_receipt.php on line 4

Line 4 of that file reads: "$muirhead->GetContent();"

- Joe

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Jason ByrnesWebAssist

delete that line, it goes along with the eCart object include.

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Joe Lowery

Well, at least the failures are getting more impressive. The checkout appeared to go through and then, I got this on the screen:

===============

A new order for MuirheadFoods.com

Order Submitted: 10-16-2012 | 3:40 PM EDT
Order ID: 6756
["Order ID: 6756" was repeated about 30 times ]
Order ID: 6756

Fatal error: Call to a member function IsEmpty() on a non-object in /home/muirhead/wwwroot/muirheadfoods.com/webassist/email/muirhead_receipt.php on line 113

==============

The above (minus the repeating order ID # and error) was the start of the email and should not appear on screen?

What now? - Joe

(And thanks for slogging through this with me!)

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Joe Lowery

re: Send email on checkout success

So I realized that I had the order ID in the loop and removed it, but I still don't know what to do about the eCart objects that are used in the page. Can I not put a display-only cart on the emailed page?

I've attached the email template page as a zip file in hopes that will help.

Best - Joe

Attached Files
muirhead_receipt.php.zip
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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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