Registration Confirmation

When a user signs up on my site with Power Messenger they get a "Thank you for registering at Thill Design!" email. The email says they can "view your profile at:" PowerMessenger Files/users_profile.php

The link does not connect, get a 404 error message.

The email displays the link with the "http://www.thilldesign.com/PowerMessenger" as active but the "Files/users_profile.php" part is not active. I suspect this may be because of the space between "Messenger" and "Files". So I tried these combinations of the address in users_profile.php code line 202:
PowerMessenger Files/users_profile.php
users_profile.php
users_profile.php

The email still displays the link as not connected.

I also looked at the file (downloaded from the remote server) PowerMessenger Files > webassist > email > Email_Templates > registration.php and suspect but cannot interpret this line of code, line 15:

<?php echo($WAGLOBAL_Root_URL); ?>users_confirm.php?ID=<?php echo($row_WAATKusers['UserID']); ?>&code=<?php echo($row_WAATKusers['UserVerificationCode']); ?>

Files attached

when you upload the power messenger files to the server, you should first rename the power messenger folder.



step one of the getting started guide suggests naming the folder "powermessenger"

  Please be sure the folder that contains PowerMessenger's files is named 'powermessenger' to help prevent conflicts with other solution packs.  

you can see the getting started guide here:
powermessenger_gsg.php

As always thanks for the quick response. On the 9th of September I posted a thread, Install Issue, in which I said:
"I just purchased PowerMessenger and installed following the PowerMessenger Getting Started Guide po...senger_gsg.php
Step 1 says "With PowerMessenger, the first step is to upload all these files to your live server. Please be sure the folder that contains PowerMessenger's files is named 'powermessenger' to help prevent conflicts with other solution packs. Assuming the folder is named 'powermessenger', you can then upload the entire folder to the root of your remote site."
I renamed the folder 'powermessenger' and uploaded but when I tried to log in, PowerMessenger or powermessenger failed.
I went back and uploaded the original folder without renaming it and logged in successfully. I'm sure I will get those lost hours deducted from purgatory.
So, FYI on your doc page and looking forward to getting the program set up. Your products and service are excellent, this is actually the only time I have had an issue and consider it minor in the scope of things."

Well, you know what they say about hindsight, I would not look forward to rebuilding this module by re-uploading the PM folder with a one word name. Have too many files and too much time into it.

While working on Technical Support Ticket # 146223 Ray Borduin was able to get an image in an email I am developing in PM to show in a browser by adding %20 to replace the space between the word PowerMessenger and the word Files in: <a href="http://thilldesign.com"><img alt="" src="http://www.thilldesign.com/PowerMessenger%20Files/images/HeaderLooking600x233.jpg" /></a></p>
Was hoping this would work in the Registration Confirmation. Any other thoughts

in the email template files, try changing:

<?php echo($WAGLOBAL_Root_URL); ?>

to:

<?php echo(urlencode($WAGLOBAL_Root_URL)); ?>

this will force the %20 in place of the space.

This is the resultant code in users_profile.php

<?php echo(urlencode($WAGLOBAL_Root_URL)); ?>users_confirm.php?ID=<?php echo($row_WAATKusers['UserID']); ?>&code=<?php echo($row_WAATKusers['UserVerificationCode']); ?>

Really wanted this one to work. Still has space. Checked in Gmail and Outlook.
What do you think would happen if I did a search for all files in the PowerMessenger Files folder for PowerMessenger Files and replaced with PowerMessengerFiles? Upload those files then rename the local and remote folder PowerMessengerFiles?

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.