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PayPal Pro and Powerstore Sandbox

Thread began 9/25/2012 2:04 pm by russb335115 | Last modified 9/25/2012 2:30 pm by russb335115 | 528 views | 5 replies |

russb335115

PayPal Pro and Powerstore Sandbox

I can't get the Sandbox to work on my site, I have followed the instructions provided by Webassist but keep getting this message:

We're sorry
Your transaction could not be completed. Either your credit card information or billing address has problems and cannot be processed

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russb335115

Here is the debug statement

Debug Information
Dissable debug mode in your admin settings before going live in order to hide this content.

array(46) { ["orderAdd"]=> string(0) "" ["WA_Store_Cart_Items"]=> string(366) "81|WAECART|2012 1966 Ford F-100|WAECART|
2012 Hallmark Keepsake 1966 Ford F-100

|WAECART|0|WAECART|3|WAECART|18.95|WAECART|qx8224_XL_thumb.jpg|WAECART|2012 1966 Ford F-100|WAECART||WAECART|0|WAECART|0|WAECART|0|WAECART||WAECART||WAECART|1|WAECART|0|WAECART|56.85|WAECART|3 2012 1966 Ford F-100 (81)|WAECART|0|WAECART|18.95|WAECART|0|WAECART|0|WAECART|56.85" ["WAEC_ContinueRedirect"]=> string(33) "/products_detail.php?ProductID=81" ["WA_Ecart_Coupon_ID"]=> NULL ["WA_HTTPS_Redirect"]=> int(1348596239) ["eCartCheckoutForm_country"]=> string(2) "US" ["eCartCheckoutForm_postcode"]=> string(5) "08234" ["eCartCheckoutForm_State"]=> string(2) "NJ" ["eCartCheckoutForm_city"]=> string(8) "Hometown" ["eCartCheckoutForm_street2"]=> string(0) "" ["eCartCheckoutForm_street1"]=> string(11) "123 Main St" ["eCartCheckoutForm_fax"]=> string(0) "" ["eCartCheckoutForm_phone"]=> string(14) "(888) 123-1234" ["eCartCheckoutForm_email"]=> string(20) "buyer1@wksystems.net" ["eCartCheckoutForm_lastname"]=> string(4) "User" ["eCartCheckoutForm_firstname"]=> string(4) "Test" ["eCartCheckoutForm_cvv"]=> string(3) "123" ["eCartCheckoutForm_exp_year"]=> string(4) "2017" ["eCartCheckoutForm_exp_month"]=> string(2) "09" ["eCartCheckoutForm_cc_number"]=> string(16) "4319495209204874" ["WA_Store_Cart_MultipleShipping_Rates"]=> array(0) { } ["WA_Store_Cart_MultipleShipping_SelectedRate"]=> array(0) { } ["WA_Store_Cart_TaxRate"]=> float(0.07) ["eCartCheckoutForm_cc_type"]=> string(4) "Visa" ["PP_DirectPayment_postedValues"]=> string(2226) "buyer1_1348595135_biz_api1.wksystems.net1348595157ALGcdKARcQgAIKeiYmjHd-urv9SyArejWSdiUvAqgwSfN5wYsDbMVJZa59.0Sale60.8356.853.98WebAssist.eCartPHP.Pro.DP2012 1966 Ford F-10018.95381Test User123 Main StHometownNJ08234US(888) 123-12344319495209204874092017verifiedTestUserbuyer1@wksystems.netUS
123 Main StHometownNJUSUS08234(888) 123-1234
12398.221.162.970d7d83fd84f0f93922cdcde92fddb85a" ["PP_DirectPayment"]=> string(2180) "2012-09-25T18:03:58ZFailure87c3e3d72cfecInvalid ConfigurationThis transaction cannot be processed due to an invalid merchant configuration.10501Error59.0371965360.83" ["WADbSearch1_Products_Category_Results"]=> string(21) " AND (CategoryID = 4)" ["PS_ActivationError"]=> string(0) "" ["randomConfirm"]=> string(20) "O2AamCm8kXWxLlkjLnB4" ["UserGroupID"]=> string(1) "1" ["WAVT_usersLogIn_Errors"]=> string(0) "" ["UserID"]=> string(2) "15" ["UserEmailVerified"]=> string(1) "0" ["UserEmail"]=> string(20) "buyer1@wksystems.net" ["WAVT_confirm_Errors"]=> string(0) "" ["eCartCheckoutForm_shipping_Country"]=> string(2) "US" ["eCartCheckoutForm_shipping_postcode"]=> string(5) "08234" ["eCartCheckoutForm_shipping_State"]=> string(2) "NJ" ["eCartCheckoutForm_shipping_city"]=> string(8) "Hometown" ["eCartCheckoutForm_shipping_street2"]=> string(0) "" ["eCartCheckoutForm_shipping_street1"]=> string(11) "123 Main St" ["eCartCheckoutForm_shipping_fax"]=> string(0) "" ["eCartCheckoutForm_shipping_phone"]=> string(14) "(888) 123-1234" ["eCartCheckoutForm_shipping_email"]=> string(20) "buyer1@wksystems.net" ["eCartCheckoutForm_shipping_lastname"]=> string(4) "User" ["eCartCheckoutForm_shipping_firstname"]=> string(4) "Test" }
Please return to checkout and try again, or contact us.

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Jason ByrnesWebAssist

in the admin panel, enable debug mode, this will write the session contents to the failure page which will include the full response from the gateway and more details about why the transaction is failing.

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russb335115

Debug

I did use the debug mode here is what it said:

Debug Information
Dissable debug mode in your admin settings before going live in order to hide this content.

array(46) { ["orderAdd"]=> string(0) "" ["WA_Store_Cart_Items"]=> string(366) "81|WAECART|2012 1966 Ford F-100|WAECART|
2012 Hallmark Keepsake 1966 Ford F-100

|WAECART|0|WAECART|3|WAECART|18.95|WAECART|qx8224_XL_thumb.jpg|WAECART|2012 1966 Ford F-100|WAECART||WAECART|0|WAECART|0|WAECART|0|WAECART||WAECART||WAECART|1|WAECART|0|WAECART|56.85|WAECART|3 2012 1966 Ford F-100 (81)|WAECART|0|WAECART|18.95|WAECART|0|WAECART|0|WAECART|56.85" ["WAEC_ContinueRedirect"]=> string(33) "/products_detail.php?ProductID=81" ["WA_Ecart_Coupon_ID"]=> NULL ["WA_HTTPS_Redirect"]=> int(1348596239) ["eCartCheckoutForm_country"]=> string(2) "US" ["eCartCheckoutForm_postcode"]=> string(5) "08234" ["eCartCheckoutForm_State"]=> string(2) "NJ" ["eCartCheckoutForm_city"]=> string(8) "Hometown" ["eCartCheckoutForm_street2"]=> string(0) "" ["eCartCheckoutForm_street1"]=> string(11) "123 Main St" ["eCartCheckoutForm_fax"]=> string(0) "" ["eCartCheckoutForm_phone"]=> string(14) "(888) 123-1234" ["eCartCheckoutForm_email"]=> string(20) "buyer1@wksystems.net" ["eCartCheckoutForm_lastname"]=> string(4) "User" ["eCartCheckoutForm_firstname"]=> string(4) "Test" ["eCartCheckoutForm_cvv"]=> string(3) "123" ["eCartCheckoutForm_exp_year"]=> string(4) "2017" ["eCartCheckoutForm_exp_month"]=> string(2) "09" ["eCartCheckoutForm_cc_number"]=> string(16) "4319495209204874" ["WA_Store_Cart_MultipleShipping_Rates"]=> array(0) { } ["WA_Store_Cart_MultipleShipping_SelectedRate"]=> array(0) { } ["WA_Store_Cart_TaxRate"]=> float(0.07) ["eCartCheckoutForm_cc_type"]=> string(4) "Visa" ["PP_DirectPayment_postedValues"]=> string(2226) "buyer1_1348595135_biz_api1.wksystems.net1348595157ALGcdKARcQgAIKeiYmjHd-urv9SyArejWSdiUvAqgwSfN5wYsDbMVJZa59.0Sale60.8356.853.98WebAssist.eCartPHP.Pro.DP2012 1966 Ford F-10018.95381Test User123 Main StHometownNJ08234US(888) 123-12344319495209204874092017verifiedTestUserbuyer1@wksystems.netUS
123 Main StHometownNJUSUS08234(888) 123-1234
12398.221.162.970d7d83fd84f0f93922cdcde92fddb85a" ["PP_DirectPayment"]=> string(2180) "2012-09-25T18:03:58ZFailure87c3e3d72cfecInvalid ConfigurationThis transaction cannot be processed due to an invalid merchant configuration.10501Error59.0371965360.83" ["WADbSearch1_Products_Category_Results"]=> string(21) " AND (CategoryID = 4)" ["PS_ActivationError"]=> string(0) "" ["randomConfirm"]=> string(20) "O2AamCm8kXWxLlkjLnB4" ["UserGroupID"]=> string(1) "1" ["WAVT_usersLogIn_Errors"]=> string(0) "" ["UserID"]=> string(2) "15" ["UserEmailVerified"]=> string(1) "0" ["UserEmail"]=> string(20) "buyer1@wksystems.net" ["WAVT_confirm_Errors"]=> string(0) "" ["eCartCheckoutForm_shipping_Country"]=> string(2) "US" ["eCartCheckoutForm_shipping_postcode"]=> string(5) "08234" ["eCartCheckoutForm_shipping_State"]=> string(2) "NJ" ["eCartCheckoutForm_shipping_city"]=> string(8) "Hometown" ["eCartCheckoutForm_shipping_street2"]=> string(0) "" ["eCartCheckoutForm_shipping_street1"]=> string(11) "123 Main St" ["eCartCheckoutForm_shipping_fax"]=> string(0) "" ["eCartCheckoutForm_shipping_phone"]=> string(14) "(888) 123-1234" ["eCartCheckoutForm_shipping_email"]=> string(20) "buyer1@wksystems.net" ["eCartCheckoutForm_shipping_lastname"]=> string(4) "User" ["eCartCheckoutForm_shipping_firstname"]=> string(4) "Test" }
Please return to checkout and try again, or contact us.

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Jason ByrnesWebAssist

so the error coming back from paypal is:

Invalid Configuration
This transaction cannot be processed due to an invalid merchant configuration



This means there is something with with your merchant account that is causing the failure. contact Paypal support to have them look into the merchant account configuration

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russb335115

OK

OK, I'll give it a try

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