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Thread began 9/24/2012 11:58 am by brandoli400690 | Last modified 9/27/2012 7:49 am by Jason Byrnes | 772 views | 4 replies |

brandoli400690

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We are still getting reports from clients that our website is really slow.
We recently upgraded to a faster VPS server so server speed shouldn't be a problem.

This is what one client wrote:
"I just placed an order and the website was painfully slow. I have a fast Internet connection so I know it's not on this end.

It took a long time for my response to come back after hitting submit. The PayPal side was fine but once I hit your website again it took a long time. I got my email confirmation before the response came back after hitting submit. Additionally, I was not able to easily browse the site. It was super slow or I could not get many pages to come up.

Just thought you guys should know that there are still issues with the site."

Thank you.

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Jason ByrnesWebAssist

What version of power store are you using?

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mick106153

Jason

My situation with checkout failure may be related. Just got off the phone with networkSolutions and they're having problems with db timeouts on many servers. I'm not on a virtual server though and was told that moving to one could potentially fix the problem but no assurances. My site too is taking an inordinately long time to load.

Mick

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brandoli400690

Powerstore 4.1

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Jason ByrnesWebAssist

Try upgrading your store to 4.5.1, there are a few updates to 4.5.1 that where specific to loading speed.

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