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email token not processing

Thread began 9/22/2012 11:25 am by LuminousD | Last modified 4/08/2013 5:20 pm by Ben Pleysier | 811 views | 3 replies |

LuminousD

email token not processing

I am able to create a new message from the templates and successfully send + receive preview messages now that my domain is hosted with 1and1.com.

Unfortunately, the email tokens are not processing.


*:CurrentDayName:**:CurrentMonthName:**:CurrentYear:*

is received as

*:CurrentDayName:**:CurrentMonthName:**:CurrentYear:*

I've searched the forums without success and the "getting started guide" is limited to the installation which went smoothly.

I appreciate any assistance in resolving this issue, thank you in advance!

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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Ben Pleysier

I have the same problem.

Why cannot we see the answer to the problem here. I know you guys are great with support and the answer lies hidden within the OP's supporthistory

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