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DB update after stock purchase

Thread began 9/11/2012 10:44 pm by rogersds267040 | Last modified 9/13/2012 2:24 pm by Jason Byrnes | 936 views | 5 replies |

9/11/2012 10:44 pm | #1 rogersds267040

DB update after stock purchase

The stock column in the database does not get updated when a purchase is made from the website.

9/12/2012 11:41 am | #2 Jason ByrnesWebAssist

What payment gateway are you using?

Is the store set to use test mode?

or is the gateway set to use the sandbox?

9/12/2012 12:56 pm | #3 rogersds267040

DB update after stock purchase

Payment Gateway is uncheck and Test Mode is not selected.

9/12/2012 4:20 pm | #4 Jason ByrnesWebAssist

is the order being stored in the database?

if you go to the admin section, can you see the order under the orders tab?

9/12/2012 5:40 pm | #5 rogersds267040

DB update after stock purchase

Yes sir, the order shows up under the New Order tab.

9/13/2012 2:24 pm | #6 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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