Help us test the new Databridge BETA with MySQLi support

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

› WebAssist Forums › PowerStore › Powerstore General / Announcements › DB update after stock purchase

DB update after stock purchase

Thread began 9/11/2012 10:44 pm by rogersds267040 | Last modified 9/13/2012 2:24 pm by Jason Byrnes | 847 views | 5 replies |

9/11/2012 10:44 pm | #1 rogersds267040

DB update after stock purchase

The stock column in the database does not get updated when a purchase is made from the website.

9/12/2012 11:41 am | #2 Jason ByrnesWebAssist

What payment gateway are you using?

Is the store set to use test mode?

or is the gateway set to use the sandbox?

9/12/2012 12:56 pm | #3 rogersds267040

DB update after stock purchase

Payment Gateway is uncheck and Test Mode is not selected.

9/12/2012 4:20 pm | #4 Jason ByrnesWebAssist

is the order being stored in the database?

if you go to the admin section, can you see the order under the orders tab?

9/12/2012 5:40 pm | #5 rogersds267040

DB update after stock purchase

Yes sir, the order shows up under the New Order tab.

9/13/2012 2:24 pm | #6 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now. Build a store, a gallery, or a web-based email solution.