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rating payment gateway - Required Assistance Please

Thread began 9/02/2012 10:22 pm by Jaffa | Last modified 6/18/2014 10:13 am by Jason Byrnes | 2178 views | 8 replies |

Jaffa payment gateway - Required Assistance Please


I've just gone through the setup wizard to use the gateway. I've entered in my Eway ID and everything seems to be fine with the wizard. However when it comes to testing a transaction I just get a blank screen on Eway, no info, no errors nothing.

I have attached the confirm.php page for you so you may have a look and try and see what may be going wrong. I just can't see why its not working.


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eWAY Integration

Hi Jaffa

I work for eWAY and was wondering if we can be of any assistance? Please feel free to make use of the live chat at to speak directly with our support team. You can also raise a support ticket by sending an email to



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Thanks Greig,

I'll do that as well as I need to implement 3D secure and have no idea what is involved.


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Jason ByrnesWebAssist

a blank page means that a php error is occurring but error reporting is turned off.

to turn error reporting on, add the following code at line 1:



once we know what the error is, we will be able to troubleshoot the cause.

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I'm not sure this will work as the blank page is on the web site. It's as if the confirm.php page is not sending the correct information and eway just sits there waiting for something.

Here is an example of what I mean. I have uploaded a test site for to you have a look at:


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Jason ByrnesWebAssist

Hmm, not sure why the eway site would show a blank page, i think you'll need to start a trouble ticket with them to determine what is going wrong. If i had an error number, i could investigate, but since their site doesn't show anything, i don't have anything to troubleshoot.

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OK I'll have a chat with them and see what they say. I wanted to make sure the code was correct first before contacting them.

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Re: payment gateway - Required Assistance Please

Can you advise me as how this issue was resolved as I am experiencing the exact same problem. Many thanks

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Jason ByrnesWebAssist

Where there was no error showing, I Suggested the OP contact eWay support for assistance.

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