Orders issues on Cafe Commerce store
A client tried to order multiple items from the menu on
nourishdinners.com
Before she could enter her CC number she got that message:
"field format error order too large to process"
and the order was never processed.
Question 1: why did this happen. Don't think there is a limit on how many items one can order...
Question 2: The order was not processed, does appeared on the order list on the nourishdinners administration page, which is logical since the payment did not go through, BUT the item are listed in the client's order history on her account!!!!! And this is not the first client it happens with. Sounds like a bug to me.
Thank you for your help.