Issue in eCart 5 with Sage Pay/Protx

Hi there,

When customers from US try to buy a product from the website it gives the following error:

Status: MALFORMED
Status Detail: 3147 : The BillingState field is required.

I saw your thread about eCart 4 but couldn't find any fix/patch for eCart 5.
I'm using VSP Form Implementation.

the website is wifi-d.com

Thanks in advance for your help

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

I am also experiencing this issue, the my site was accepting payments from the US but has recently started generating the same error Sage Pay have advised my client the problem is with the script we are using on the site.

I posted a new thread as I could not find this post last night entitled 'SagePay error affecting US customers' I have attached my files, I assume the problem is the values being submitted for the Delivery and Billing State fields, as the site is live I could do with some guidance on this.

I look forward to any advise you can give.

Thanks in advance

Steve

you reported this in another thread as well, see my reply in the other thread you started.