close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

ckEditor error in CMS

Thread began 6/20/2012 3:04 pm by ian281491 | Last modified 9/11/2012 5:29 pm by dlovas275157 | 2019 views | 9 replies |

ian281491

ckEditor error in CMS

I have Design Extender V1.08 and using the "Paste from Word" button in my CMS I get the following error: "It was not possible to clean up the pasted data due to an internal error" Have you any idea what might be causing this?

Ian

Sign in to reply to this post

Jason ByrnesWebAssist

What are you trying to past from word.

I believe I remember seeing something similar to this in the past that was caused by using a bulleted list, there is a bug in CKEditor when pasting bulleted lists from word.

Sign in to reply to this post

ian281491

Hi Jason,
No bullets. When I add the words "Sample text" I get the error. I click ok and the text has been pasted but the source shows this:
<p class="MsoNormal" style="margin: 0cm 0cm 0pt">
<span lang="EN-CA"><font color="#000000" face="Times New Roman" size="3">Sample text</font></span></p>

Sign in to reply to this post

ian281491

Hi Jason,
I just noticed the following error on the contents_update page when I click the "Edit" link : Message: 'cssmw' is undefined
Line: 108
Char: 68
Code: 0
URI: contents_update.php?ContentID=33

It looks like version 3.5.2 of the ckEditor was included in Design Extender v1.0.8 which I bought June 13th. The ckEditor website shows current version as 3.6.3

When try the ckEditor demo site, demo, paste from word works.

Any thoughts?

Sign in to reply to this post

Jason ByrnesWebAssist

Try updating the HTML Files to the latest version, the install instructions:
Installation

include an upgrade procedure that you can follow to upgrade the HTML Editor file in the webassist/ckeditor folder.

Sign in to reply to this post

MikeyT

Any chance that the updated version of CKEditor will be included in coming dot releases of Design Extender and Data Bridge so we don't have to manually update it each time?

Sign in to reply to this post

Jason ByrnesWebAssist

i have logged a feature request.

Sign in to reply to this post

ian281491

Hi Jason,
Phew, I updated ckEditor and that seems to have fixed the pasting from Word.

But... I still see an error on every page:

Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)
Timestamp: Thu, 21 Jun 2012 20:27:48 UTC

Message: 'cssmw' is undefined
Line: 80
Char: 68
Code: 0
URI: index.php

Thanks,
Ian

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

dlovas275157

I am having the same issue (prompted error). Is the fix to do the following??

1. Replace entire contents of the "webassist > ckeditor" folder with the content in the download located here: download

If so, is there a way to replace the files in the installed extension so this is handled when applying the extension next time?

Thanks
Daniel

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...