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Paypal integration on Cafecommerce

Thread began 5/22/2012 10:16 am by sbinder395848 | Last modified 7/25/2012 1:40 pm by Jason Byrnes | 1351 views | 3 replies |

sbinder395848

Paypal integration on Cafecommerce

I have set up a website on cafecommerce for a client. (nourishdinners.com) Everything went just fine till we set up the Paypal acct. They have the Advanced option on Paypal. It is set up on the store site on the Accept credit cards window.... and we tested an order, it goes through to the last page where under billing info the "authentication failed" appears. This is extremely frustrating. Getting in touch with anyone who can help is next to impossible. The forums are not helping much so far. The only thing I got out of those is the specific settings (below) to be done on Paypal which was done:

1. Log into your PayPal Manager account at manager.paypal.com
2. Choose the 'Service Settings' option from the main navigation.
3. Choose the 'Set Up' link.
4. Scroll down the page and make sure the following setting are set as needed:
- Use Silent Post = "Yes"
- Enable Secure Token = "Yes"
5. Then, choose 'Save Changes'
6. Next, choose 'Customize' from the sub-navigation.
7. Make sure 'Layout C' is selected and click 'Save and Publish'.

I am out of ideas, and my clients need to have this site working ASAP. I Would appreciate if someone could help... I have left the site in test mode so far.
I believe it might have something to do with the setting to be put on the ACCEPT CREDIT CARDS page on cafe commerce, but not sure.
Do these settings have to match exactly what is to be entered on that Paypal page:
manager.paypal.com/

Also, they do not have bought an SSL certificate yet. Does that has anything to do with it?

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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defiantind441040

Same problem!

I've been trying things for weeks now! Please help!

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

daniel.gildenlow444077

Solution to the PayPal issue?

If you ever managed to solve this issue could you please post the solution? To me, that's the point of having a support forum. Cheers.

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Jason ByrnesWebAssist

We'll need to look into the problem with you.

You started another thread for this issue where is started an incident so we could get contact info to look into the issue with you over the phone.

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