close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Email Forgotten Password Issue

Thread began 5/16/2012 9:32 pm by Mysite07430650 | Last modified 8/09/2012 2:08 pm by Jason Byrnes | 1787 views | 17 replies |

Mysite07430650

Email Forgotten Password Issue

Hello Jason,

I responded to the message related to my support ticket. In the meantime, I am getting an error message when I attempt to test the password Reset function of the Email Forgotten Password Page.

The error message is: Your email address could not be found in our records. Please try again.

I wonder what could be wrong as I was able to complete registration successfully and verified that my registered details are contained in the database of the the Testing Server. Therefore, I know that the record is there.

In addition, I used the SHA1 encryption on the password fields at the point of creating the Security Pages using Security Assist Wizard. I have Security Assist Version 2.0.5.

Do I need to further manually configure the Email Encrypted Password page? As I understood from the Security Assist Documentation provided, the encryption settings are done by the Security Assist Wizard.

Sign in to reply to this post

Mysite07430650

Originally Said By: Mysite07430650
  Hello Jason,

I responded to the message related to my support ticket. In the meantime, I am getting an error message when I attempt to test the password Reset function of the Email Forgotten Password Page.

The error message is: Your email address could not be found in our records. Please try again.

I wonder what could be wrong as I was able to complete registration successfully and verified that my registered details are contained in the database of the the Testing Server. Therefore, I know that the record is there.

In addition, I used the SHA1 encryption on the password fields at the point of creating the Security Pages using Security Assist Wizard. I have Security Assist Version 2.0.5.

Do I need to further manually configure the Email Encrypted Password page? As I understood from the Security Assist Documentation provided, the encryption settings are done by the Security Assist Wizard.  



In reference to the Email Forgotten Password issue, I've found a solution to the same problem addressed by Jason for anyone experiencing the same issue.

Follow this link: showthread.php?t=25265&highlight=email+address+found+records

Sign in to reply to this post

khon_lao435659

i have an issue with the email password. dont know what happened

my email link sends fine. but the issue is that when i click on the forgottenpassword.php a pop up box appears saying

"Spry.Validation.ConfirmERR: the element Reset_Password_group_Confirm_Spry does not exsist!"

i implemented this feature from the create security pages wizard and this problem was there? how do i fix this error.

as i said it works fine but the error message always pops up.

Sign in to reply to this post

Jason ByrnesWebAssist

This is a known issue that will be fixed in the next update to Data Bridge. If you send a copy of your page, I can tell you to edit the code to fix the error.

Sign in to reply to this post

khon_lao435659

Originally Said By: Jason Byrnes
  This is a known issue that will be fixed in the next update to Data Bridge. If you send a copy of your page, I can tell you to edit the code to fix the error.  



how do i paste the code into the thread as a scroll box? cos the text file is too large to attach.

Sign in to reply to this post

Jason ByrnesWebAssist

compress the php file to a zip archive, and attach the zip file.

Sign in to reply to this post

danielsebas

Confirm_Spry issue

Hi Jason, I have the same Spry issue I'm attaching my forgotpassword.php page.
Thank you for your help

Attached Files
forgotpassword.php.zip
Sign in to reply to this post

Jason ByrnesWebAssist

change this code:

php:
<?php if(!WA_Auth_RulePasses("Encrypted email return set")){ // Begin Show Region ?>

  <script type="text/javascript">
<!--
var Forgot_Password_group_Correo_Spry = new Spry.Widget.ValidationTextField("Forgot_Password_group_Correo_Spry", "email", { minChars:6, maxChars:100 , validateOn:["blur"]});
var Reset_Password_group_Correo_Spry = new Spry.Widget.ValidationTextField("Reset_Password_group_Correo_Spry", "email", { minChars:6, maxChars:100 , validateOn:["blur"]});
var Reset_Password_group_Contrase_a_Spry = new Spry.Widget.ValidationPassword("Reset_Password_group_Contrase_a_Spry", { minAlphaChars:3, maxAlphaChars:20, minNumbers:2, maxNumbers:20, minSpecialChars:0, maxSpecialChars:0, minChars:6, maxChars:20, isRequired:true , validateOn:["blur"]});
var Reset_Password_group_Confirm_Spry = new Spry.Widget.ValidationConfirm("Reset_Password_group_Confirm_Spry", "Reset_Password_group_Contrase_a",{validateOn:["blur"]});//-->
</script>
  <?php // End Show Region ?>



to:

php:
<?php if(!WA_Auth_RulePasses("Encrypted email return set")){ // Begin Show Region ?>

  <script type="text/javascript">
<!--
var Forgot_Password_group_Correo_Spry = new Spry.Widget.ValidationTextField("Forgot_Password_group_Correo_Spry", "email", { minChars:6, maxChars:100 , validateOn:["blur"]});
//-->
</script>
  <?php // End Show Region ?>
  <?php if(WA_Auth_RulePasses("Encrypted email return set")){ // Begin Show Region ?>
  <?php if(WA_Auth_RulePasses("Encrypted email return success")){ // Begin Show Region ?>
<script type="text/javascript">
<!--
var Reset_Password_group_Correo_Spry = new Spry.Widget.ValidationTextField("Reset_Password_group_Correo_Spry", "email", { minChars:6, maxChars:100 , validateOn:["blur"]});
var Reset_Password_group_Contrase_a_Spry = new Spry.Widget.ValidationPassword("Reset_Password_group_Contrase_a_Spry", { minAlphaChars:3, maxAlphaChars:20, minNumbers:2, maxNumbers:20, minSpecialChars:0, maxSpecialChars:0, minChars:6, maxChars:20, isRequired:true , validateOn:["blur"]});
var Reset_Password_group_Confirm_Spry = new Spry.Widget.ValidationConfirm("Reset_Password_group_Confirm_Spry", "Reset_Password_group_Contrase_a",{validateOn:["blur"]});//-->
</script>
  <?php // End Show Region ?>
  <?php // End Show Region ?>
Sign in to reply to this post

khon_lao435659

Originally Said By: Jason Byrnes
  compress the php file to a zip archive, and attach the zip file.  



there we go i've attached the zip

Attached Files
forgotpassword.zip
Sign in to reply to this post

Jason ByrnesWebAssist

edit the following code:

php:
<?php if(!WA_Auth_RulePasses("Encrypted email return set")){ // Begin Show Region ?>
  <script type="text/javascript">
<!--
var Forgot_Password_group_Email_Spry = new Spry.Widget.ValidationTextField("Forgot_Password_group_Email_Spry", "email", { minChars:6, maxChars:50 , validateOn:["blur"]});
var Reset_Password_group_Email_Spry = new Spry.Widget.ValidationTextField("Reset_Password_group_Email_Spry", "email", { minChars:6, maxChars:50 , validateOn:["blur"]});
var Reset_Password_group_Password_Spry = new Spry.Widget.ValidationPassword("Reset_Password_group_Password_Spry", {minChars:6, maxChars:10, isRequired:true , validateOn:["blur"]});
var Reset_Password_group_Confirm_Spry = new Spry.Widget.ValidationConfirm("Reset_Password_group_Confirm_Spry", "Reset_Password_group_Password",{validateOn:["blur"]});//-->
  </script>
  <?php // End Show Region ?>



to:

php:
<?php if(!WA_Auth_RulePasses("Encrypted email return set")){ // Begin Show Region ?>
  <script type="text/javascript">
<!--
var Forgot_Password_group_Email_Spry = new Spry.Widget.ValidationTextField("Forgot_Password_group_Email_Spry", "email", { minChars:6, maxChars:50 , validateOn:["blur"]});//-->
  </script>
  <?php // End Show Region ?>
<?php 
if(WA_Auth_RulePasses("Encrypted email return set")){ // Begin Show Region ?>
  <?php if(WA_Auth_RulePasses("Encrypted email return success")){ // Begin Show Region ?>
  <script type="text/javascript">
<!--
var Reset_Password_group_Email_Spry = new Spry.Widget.ValidationTextField("Reset_Password_group_Email_Spry", "email", { minChars:6, maxChars:50 , validateOn:["blur"]});
var Reset_Password_group_Password_Spry = new Spry.Widget.ValidationPassword("Reset_Password_group_Password_Spry", {minChars:6, maxChars:10, isRequired:true , validateOn:["blur"]});
var Reset_Password_group_Confirm_Spry = new Spry.Widget.ValidationConfirm("Reset_Password_group_Confirm_Spry", "Reset_Password_group_Password",{validateOn:["blur"]});//-->
  </script>
<?php // End Show Region ?>
  <?php // End Show Region ?>
Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...