Email Forgotten Password Issue

5/16/2012 6:32 pm | #1 Mysite07430650

Hello Jason,

I responded to the message related to my support ticket. In the meantime, I am getting an error message when I attempt to test the password Reset function of the Email Forgotten Password Page.

The error message is: Your email address could not be found in our records. Please try again.

I wonder what could be wrong as I was able to complete registration successfully and verified that my registered details are contained in the database of the the Testing Server. Therefore, I know that the record is there.

In addition, I used the SHA1 encryption on the password fields at the point of creating the Security Pages using Security Assist Wizard. I have Security Assist Version 2.0.5.

Do I need to further manually configure the Email Encrypted Password page? As I understood from the Security Assist Documentation provided, the encryption settings are done by the Security Assist Wizard.

5/17/2012 3:50 am | #2 Mysite07430650

Originally Said By: Mysite07430650

In reference to the Email Forgotten Password issue, I've found a solution to the same problem addressed by Jason for anyone experiencing the same issue.

Follow this link: showthread.php?t=25265&highlight=email+address+found+records

5/27/2012 9:35 pm | #3 khon_lao435659

i have an issue with the email password. dont know what happened

my email link sends fine. but the issue is that when i click on the forgottenpassword.php a pop up box appears saying

"Spry.Validation.ConfirmERR: the element Reset_Password_group_Confirm_Spry does not exsist!"

i implemented this feature from the create security pages wizard and this problem was there? how do i fix this error.

as i said it works fine but the error message always pops up.

5/29/2012 4:26 pm | #5 khon_lao435659

Originally Said By: Jason Byrnes

This is a known issue that will be fixed in the next update to Data Bridge. If you send a copy of your page, I can tell you to edit the code to fix the error.

how do i paste the code into the thread as a scroll box? cos the text file is too large to attach.

5/30/2012 11:13 am | #7 danielsebas

Confirm_Spry issue

Hi Jason, I have the same Spry issue I'm attaching my forgotpassword.php page.
Thank you for your help

Attached Files

forgotpassword.php.zip

5/30/2012 1:20 pm | #8 Jason ByrnesWebAssist

change this code:

php:

<?php if(!WA_Auth_RulePasses("Encrypted email return set")){ // Begin Show Region ?>

  <script type="text/javascript">

<!--

var Forgot_Password_group_Correo_Spry = new Spry.Widget.ValidationTextField("Forgot_Password_group_Correo_Spry", "email", { minChars:6, maxChars:100 , validateOn:["blur"]});

var Reset_Password_group_Correo_Spry = new Spry.Widget.ValidationTextField("Reset_Password_group_Correo_Spry", "email", { minChars:6, maxChars:100 , validateOn:["blur"]});

var Reset_Password_group_Contrase_a_Spry = new Spry.Widget.ValidationPassword("Reset_Password_group_Contrase_a_Spry", { minAlphaChars:3, maxAlphaChars:20, minNumbers:2, maxNumbers:20, minSpecialChars:0, maxSpecialChars:0, minChars:6, maxChars:20, isRequired:true , validateOn:["blur"]});

var Reset_Password_group_Confirm_Spry = new Spry.Widget.ValidationConfirm("Reset_Password_group_Confirm_Spry", "Reset_Password_group_Contrase_a",{validateOn:["blur"]});//-->

</script>

  <?php } // End Show Region ?>

to:

php:

<?php if(!WA_Auth_RulePasses("Encrypted email return set")){ // Begin Show Region ?>

  <script type="text/javascript">

<!--

var Forgot_Password_group_Correo_Spry = new Spry.Widget.ValidationTextField("Forgot_Password_group_Correo_Spry", "email", { minChars:6, maxChars:100 , validateOn:["blur"]});

//-->

</script>

  <?php } // End Show Region ?>

  <?php if(WA_Auth_RulePasses("Encrypted email return set")){ // Begin Show Region ?>

  <?php if(WA_Auth_RulePasses("Encrypted email return success")){ // Begin Show Region ?>

<script type="text/javascript">

<!--

var Reset_Password_group_Correo_Spry = new Spry.Widget.ValidationTextField("Reset_Password_group_Correo_Spry", "email", { minChars:6, maxChars:100 , validateOn:["blur"]});

var Reset_Password_group_Contrase_a_Spry = new Spry.Widget.ValidationPassword("Reset_Password_group_Contrase_a_Spry", { minAlphaChars:3, maxAlphaChars:20, minNumbers:2, maxNumbers:20, minSpecialChars:0, maxSpecialChars:0, minChars:6, maxChars:20, isRequired:true , validateOn:["blur"]});

var Reset_Password_group_Confirm_Spry = new Spry.Widget.ValidationConfirm("Reset_Password_group_Confirm_Spry", "Reset_Password_group_Contrase_a",{validateOn:["blur"]});//-->

</script>

  <?php } // End Show Region ?>

  <?php } // End Show Region ?>

5/30/2012 4:48 pm | #9 khon_lao435659

Originally Said By: Jason Byrnes

compress the php file to a zip archive, and attach the zip file.

there we go i've attached the zip

Attached Files

forgotpassword.zip

5/31/2012 10:32 am | #10 Jason ByrnesWebAssist

edit the following code:

php:

<?php if(!WA_Auth_RulePasses("Encrypted email return set")){ // Begin Show Region ?>
  <script type="text/javascript">
<!--
var Forgot_Password_group_Email_Spry = new Spry.Widget.ValidationTextField("Forgot_Password_group_Email_Spry", "email", { minChars:6, maxChars:50 , validateOn:["blur"]});
var Reset_Password_group_Email_Spry = new Spry.Widget.ValidationTextField("Reset_Password_group_Email_Spry", "email", { minChars:6, maxChars:50 , validateOn:["blur"]});
var Reset_Password_group_Password_Spry = new Spry.Widget.ValidationPassword("Reset_Password_group_Password_Spry", {minChars:6, maxChars:10, isRequired:true , validateOn:["blur"]});
var Reset_Password_group_Confirm_Spry = new Spry.Widget.ValidationConfirm("Reset_Password_group_Confirm_Spry", "Reset_Password_group_Password",{validateOn:["blur"]});//-->
  </script>
  <?php } // End Show Region ?>

to:

php:

<?php if(!WA_Auth_RulePasses("Encrypted email return set")){ // Begin Show Region ?>
  <script type="text/javascript">
<!--
var Forgot_Password_group_Email_Spry = new Spry.Widget.ValidationTextField("Forgot_Password_group_Email_Spry", "email", { minChars:6, maxChars:50 , validateOn:["blur"]});//-->
  </script>
  <?php } // End Show Region ?>
<?php if(WA_Auth_RulePasses("Encrypted email return set")){ // Begin Show Region ?>
  <?php if(WA_Auth_RulePasses("Encrypted email return success")){ // Begin Show Region ?>
  <script type="text/javascript">
<!--
var Reset_Password_group_Email_Spry = new Spry.Widget.ValidationTextField("Reset_Password_group_Email_Spry", "email", { minChars:6, maxChars:50 , validateOn:["blur"]});
var Reset_Password_group_Password_Spry = new Spry.Widget.ValidationPassword("Reset_Password_group_Password_Spry", {minChars:6, maxChars:10, isRequired:true , validateOn:["blur"]});
var Reset_Password_group_Confirm_Spry = new Spry.Widget.ValidationConfirm("Reset_Password_group_Confirm_Spry", "Reset_Password_group_Password",{validateOn:["blur"]});//-->
  </script>
<?php } // End Show Region ?>
  <?php } // End Show Region ?>

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Email Forgotten Password Issue

5/16/2012 6:32 pm | #1 Mysite07430650