close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

contact form not working

Thread began 5/14/2012 12:51 pm by johna1964 | Last modified 5/14/2012 2:34 pm by Jason Byrnes | 1759 views | 5 replies |

johna1964

contact form not working

Hi,

The contact page is not working at all. It doesn't even refresh correctly. It was working just fine a week ago.

Can you see anything that would cause this to happen?

Thank you!

johna1964

Attached Files
contactus.zip
Sign in to reply to this post

Jason ByrnesWebAssist

my guess would be a problem with session variables.

I bet the host updated the PHP server on your site.

use the session test script from the following post to test the servers session management:
showpost.php?p=23826&postcount=2


If the session test fails, it is a problem with the session.save_path setting in the php.ini file.

Sign in to reply to this post

johna1964

Hi Jason,

If this is what I was supposed to do, this is what happened:

1) Uploaded the file to the server
2) Arrived at the page by adding sessionTest.php in the address bar
3) When loaded, the links appear as visited; there is no test=null upon loading
4) When clicking the first link - sessionTest.php?test=test appears in the address bar
5) When clicking the second link - only sessionTest.php appears in the address bar

The page says when the second link is clicked it should still be: sessionTest.php?test=test

So there is a problem?

also the captcha is again appearing that it does not validate - i made the changes and it worked now it's not again...

thank you for your help!

johna1964

Sign in to reply to this post

Jason ByrnesWebAssist

send a link to the session test page.

Sign in to reply to this post

johna1964

here's the link:

sessionTest.php

Sign in to reply to this post

Jason ByrnesWebAssist

ok, the session test is passing.

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...