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contact form not working

Thread began 5/14/2012 3:51 pm by johna1964 | Last modified 5/14/2012 5:34 pm by Jason Byrnes | 764 views | 5 replies |

johna1964

contact form not working

Hi,

The contact page is not working at all. It doesn't even refresh correctly. It was working just fine a week ago.

Can you see anything that would cause this to happen?

Thank you!

johna1964

Attached Files
contactus.zip
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Jason ByrnesWebAssist

my guess would be a problem with session variables.

I bet the host updated the PHP server on your site.

use the session test script from the following post to test the servers session management:
showpost.php?p=23826&postcount=2


If the session test fails, it is a problem with the session.save_path setting in the php.ini file.

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johna1964

Hi Jason,

If this is what I was supposed to do, this is what happened:

1) Uploaded the file to the server
2) Arrived at the page by adding sessionTest.php in the address bar
3) When loaded, the links appear as visited; there is no test=null upon loading
4) When clicking the first link - sessionTest.php?test=test appears in the address bar
5) When clicking the second link - only sessionTest.php appears in the address bar

The page says when the second link is clicked it should still be: sessionTest.php?test=test

So there is a problem?

also the captcha is again appearing that it does not validate - i made the changes and it worked now it's not again...

thank you for your help!

johna1964

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Jason ByrnesWebAssist

send a link to the session test page.

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johna1964

here's the link:

sessionTest.php

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Jason ByrnesWebAssist

ok, the session test is passing.

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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