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Powerstore side menu issue

Thread began 5/12/2012 2:39 pm by rmcadams351257 | Last modified 5/17/2012 4:40 pm by Jason Byrnes | 735 views | 7 replies |

rmcadams351257

Powerstore side menu issue

First off you guys at webassist are the best and I love your products. Good work!

Here is the issue I'm having. After upgrading to the new Powerstore, I find if a customer uses the side menu to go to a category, the first page of that category is fine.
But if they try to go to the next page, using the Next page link they get the 404 can’t find page. It looks to me that the site name is missing from the link. You can go here to see it in action if you like. www.itstime2shop.com

I'm sure it's an easy fix but how can I fix this?

Thanks again guys
Have a good weekend
Ron

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Jason ByrnesWebAssist

in the webassist/plugins/catalog/results.php file, change the following line:

php:
$currentPage = dirname($_SERVER['PHP_SELF']) . '/' . $currentPage;




to:

php:
$currentPage = dirname($_SERVER['PHP_SELF']) . '' . $currentPage;
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rmcadams351257

Thank you Jason

Is that line 81 of the results page? Just need to make sure and should I do it to the results_grid page also. I have not used the grid pages yet so I'm not sure if it will have the same thing happen or not.

Thanks again Your the best
Ron

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Jason ByrnesWebAssist

yes, line 81. you will only need to make the same change in the results_grid page if you set the store to use the grid layout.

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rmcadams351257

Hi: Jason

Thanks again for your help you guys are the best.

Well that kind of worked, it still has the same thing happening. But if you hit the back button from the 404 page and retry it or refresh the page it is fixed. So I thought it was just that my browser was using a cashed page. However it is not a cashed page, clearing the temp files, using four different computers some that have never been to my site and using two different browsers (internet explorer and firefox). No matter what I do when I go back to the site, It still happens. If you use the side menu to go to a category and just mouse over the next link at the top of the page you'll see the address is missing the site name. but if you refresh the page and mouse over it again it is fixed. Go back to the home page and try it again and it is broken again. Give it a try www.itstime2shop.com
Not sure why it's not working, but I'm sure you can figure it out you're one of the best.

If we need to do a ticket thing like last time and remotely connect I'm free friday as I have it off.
Thanks again Jason for all your help in this matter.
Ron
itstime2shop.com
thedvs1.com

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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rmcadams351257

Hi: jason

Something strange
I went to my Account support ticket. But the ticket there is about "Communication Toolkit for Skype" in responce to INNERTEXT
My Ticket should be about Powerstore and the side menu.

Not sure what the "Communication Toolkit for Skype" in responce to INNERTEXT ticket is all about. Also there is a link to the site in the last post. But here it is again www.itstime2shop.com :) The fix you gave me kind of worked, but only after refreshing the page, every time you go to the site. (See last post) I can give you the other info as soon as i'm sure the support ticket is the right ticket.

Thanks
Ron

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Jason ByrnesWebAssist

the support ticket you refer to is the correct one, it just got started with the wrong product selected, respond with the requested information and i will look into the issue directly.

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