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Ecart checkout issue

Thread began 7/30/2009 6:27 am by bryan107833 | Last modified 8/31/2009 7:19 am by Ray Borduin | 2702 views | 3 replies |

7/30/2009 6:27 am | #1 bryan107833

Ecart checkout issue

I have been using this system for a few years now with Authorize.net and just got an email yesterday from a client which I can reproduce. When they go to checkout they are getting "Line item 1 is invalid." in the checkout_failure page. I have also gotten "Line item 4 is invalid." My failure page is set to "echo(AuthNet_Result("Response Reason Text"))" but when I contacted Atuhorize.net they expressed that this is not their response. I do see some transactions are processing today but need to know when and why some clients are now getting this failure. When I tested this morning I put in an false expiration date and CVV number in to the checkout form but that is all. I also tested it on two different browsers. The client that brought up this problem yesterday stated they tried a couple of different credit cards....The site is calicosmetics.com.

7/30/2009 8:59 am | #2 Ray BorduinWebAssist

Probably an entry length limitation. Is the product name particularly long? My guess is that you need to concatinate the name.

Did this help? Tips are appreciated...

8/28/2009 11:34 am | #3 tom92909Beta Tester

What is that limit? What is the magic number for that limit?

20? 30?

Also is there a Response Text that is a little more concise available? I'm looking for a simple Approved, Decline, Error or Under Review.

8/31/2009 7:19 am | #4 Ray BorduinWebAssist

Limitations and file sizes are listed at: AIM/
(check appendix B... 31)

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