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Powerstore 3 Viruses

Thread began 5/04/2012 10:32 am by rob294118 | Last modified 5/04/2012 10:51 am by Christopher West | 708 views | 3 replies |

rob294118

Powerstore 3 Viruses

I am getting virus attacks on 1 of my Powerstore sites. I applied the security patch but browsers are still saying the site is infected and won't bring up the site.

I'm not sure what else to do.

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rob294118

I also copied all the virus free files to the server again.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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Christopher WestCommunity Expert

9 out of 10 viruses are never viruses, but are just mistakes that the anti-virus software "thinks" its located. Dont even get me started on those pesky popups that state "we have scanned your system and detected 40 million viruses...buy our software and your system will be clean" - those popups always make me laugh :)

I very much doubt that your website has any viruses, im just assuming this. I think its simply the virus protection software scanning a certain file, not knowing what it does and assumes its a virues.

The test to do, is to try accessing same website on a different computer that is not using the same anti-virus software that you are using (just to determine if its your version of the anti-virus software).

Chris

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