close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Powerstore 3 Viruses

Thread began 5/04/2012 7:32 am by rob294118 | Last modified 5/04/2012 7:51 am by Christopher West | 1251 views | 3 replies |

rob294118

Powerstore 3 Viruses

I am getting virus attacks on 1 of my Powerstore sites. I applied the security patch but browsers are still saying the site is infected and won't bring up the site.

I'm not sure what else to do.

Sign in to reply to this post

rob294118

I also copied all the virus free files to the server again.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

Christopher WestCommunity Expert

9 out of 10 viruses are never viruses, but are just mistakes that the anti-virus software "thinks" its located. Dont even get me started on those pesky popups that state "we have scanned your system and detected 40 million viruses...buy our software and your system will be clean" - those popups always make me laugh :)

I very much doubt that your website has any viruses, im just assuming this. I think its simply the virus protection software scanning a certain file, not knowing what it does and assumes its a virues.

The test to do, is to try accessing same website on a different computer that is not using the same anti-virus software that you are using (just to determine if its your version of the anti-virus software).

Chris

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...