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contact form

Thread began 5/03/2012 12:41 pm by i.edwards384429 | Last modified 5/04/2012 7:01 am by Jason Byrnes | 858 views | 3 replies |

i.edwards384429

contact form

Hi Jason

At

contactus.php
contactus.php?form=international
contactus.php?form=accounts
contactus.php?form=sales
rent_application.php

there are a series of forms all of which work perfectly

in a sub directory I have power store which sends all automatic emails perfectly but

the contact form at

contactus.php

does not send.

I've compared the files WAUE_contact_1.php from both form sequences and there are differences.

I thought of changing the link on the shop contact form to go to

contactus.php

but thought that might be a bit of a cop out.

Any ideas why the form isn't working?

thanks

Ian

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Jason ByrnesWebAssist

not sure, i would need to take a look at the site files directly to troubleshoot.

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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i.edwards384429

update

Hi Jason
To make it easier if you want to ftp into the site

******

User name is ******

In the subdrectory pcj store are the files. They are of course in the directory

******* which is the shared certificate folder

I did wonder if this was the issue?

The ftp password is the same as it was in previous problems I assume you can access my support records and get it?

regards

Ian

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Jason ByrnesWebAssist

please update the incident i started with this info instead of posing it here.

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