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HTML Editor instal problem

Thread began 5/02/2012 6:29 am by john70964 | Last modified 5/03/2012 10:54 am by Jason Byrnes | 1029 views | 6 replies |

john70964

HTML Editor instal problem

I installed HTML Editor and immediately received some error messages.

I am attaching an image of these. I wonder what I need to do to install this extension.

Many thanks

John

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john70964

I restarted the computer and now seem to get a WA Memento error quite a lot before and when opened in DW
I have attached the error image

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john70964

I found that by deleting the wincache file I have now removed the Memento error message.

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john70964

After this using cssFormbuilder created more errors.

I deleted this extension and reinstalled it, deleted the wincache file and now everything is back to normal,
except in webassist > Forms > I can see HTML Editor even though it does not appear in Commands extension list.

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Jason ByrnesWebAssist

When reporting problems with extensions, it is important to include the version numbers.

what version of CSS Form Builder?

What version of HTML Editor?


if you are using CSS Form Builder 2.0.1 and HTML Editor 3, make sure that you install CSS Form Builder before installing HTML Editor, installing HTML Editor first will cause errors similar to what you are describing.

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john70964

What version of CSS Form Builder? 2.0.1

What version of HTML Editor? 302

CSS Form Builder was definitely installed first.

I have uninstalled HTML Editor now but I can still see it in
webassist > Forms > HTML Editor

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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