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Server timeout on Dig File Pro upload

Thread began 7/29/2009 7:36 am by russell298997 | Last modified 7/30/2009 3:44 am by russell298997 | 1901 views | 2 replies |

russell298997

Server timeout on Dig File Pro upload

Am getting constant timeouts on any uploads of around 500kb or more. there is no file limit set and i have tried adding the following snippets of code to the page:

<%
Set Upload = Server.CreateObject("Persits.Upload.1")
Upload.SetMaxSize 2097152
%>
<% Server.ScriptTimeout = 3600 %>

the timeout error comes up after about 6 seconds - only if the file is bigger than 400-500kb tho.

have talked with fasthosts and they have confirmed nothing wrong with servers and that files of at least 1mb should not be issue. someone else mentioned bandwidth throttling asa potential cause - likely?

i'm not saying this is a product error, but has anyone heard of such an issue and anyone have any ideas on putting it right. client is not happy that files wont upload at this kind of relatively small size!

someone else did some side-by-side testing uploading using ASPUload and got files over 1mb to load - which just makes me wonder if it's Digital File Pro (using 1.1.2)

Appreciate any advice/thoughts. cheers

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Ray BorduinWebAssist

It isn't digital file pro. We used that exact object for years on the webassist forum and never had a problem.

What is the exact text of the error. You might be able to get a more recent version of the Persits upload object which may correct the problem. Do their samples still use: Server.CreateObject("Persits.Upload.1")

Since we have released version 2 with only php support we don't update the asp or cfml versions any more, but I don't think this is actually a problem with the code in the extension anyway.

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russell298997

thanks ray,

i was pretty sure it wasnt dig file pro but just wanted to cover all angles.

by the way, i havent called re the date formatting issue we discussed since, on a latest site, it is working ok (with much later version of access - so whether that was something to do with it...?) i'll monitor how it works frome hereon. thanks for your help

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