The website encountered an error while retrieving mailing_design.php?id=17. It may be down for maintenance or configured incorrectly.
I can not create any email.
add the following code to the admin_pm/mailing_design.php page at line 1 to turn error reporting on:
once we know the error we can try to find the cause.
Ok, does it show you any errors when you view in the browser? if so, what are the errors?
when i try to create a new email and clic on desing i reisive that message
The website encountered an error while retrieving mailing_design.php?id=18. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
referring back to your older support tickets, i access the files on your site and found that the version of the mailing_design.php you had was corrupted.
I uploaded a fresh copy of that file to correct the problem.
thanks a lot. Amazing support.