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Order Confirmation not getting through from checkout success page

Thread began 4/04/2012 5:18 pm by dallySP | Last modified 4/05/2012 9:54 am by Jason Byrnes | 570 views | 1 replies |


Order Confirmation not getting through from checkout success page

Hi, I've been searching through other posts and trying to establish why my order confirmations are not working. I've set a 'from' email (which is on the same server as the domain - don't know if this could cause any probs) but think I might need to set the smtp server. Problem is the code has been so customised I can no longer call up the universal email wizard. The emails had been getting through previously but now seems to have ground to a halt. I've attached the email php page as well as the checkout_success page.

Site is live and client is having to rely on his confirmations from paypal as order alerts so need to sort out asap. Thanks.

Attached Files
universal email
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Jason ByrnesWebAssist

some hosts will not relay the email message if there is a from display name specified.

in the webassist/email/waue_confirm_1.php page, try changing:

$MailFrom        = "O'Keefe Customer Service|WA|";


$MailFrom        = "";

Who is your hosting company? they may require you to enter an smtp server, but this requirement is deferent from host to host.

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