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Strange Download behavior?

Thread began 4/01/2012 5:44 pm by Brad Lawryk | Last modified 7/11/2012 12:06 am by Brad Lawryk | 1089 views | 6 replies |

Brad Lawryk

Strange Download behavior?

Hi guys,

For some reason the file download will not download word documents?

It downloads but can't open the file it needs to be converted. See attached...

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Brad Lawryk

Has to be something with the download extension because I can upload a file and then download it through FTP no problem, but if I download it with the download button it doesn't open.

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Jason ByrnesWebAssist

I'm not able to reproduce the problem, can you send a screen shot showing the download behavior settings you have used? if necessary, i will start an incident so we can investigate the problem further.

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Brad Lawryk

Yeah I still can't get this to work for the life of me.

Here is a screenshot of my settings.

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Brad Lawryk

Ok, I can confirm it only happens when page is included using Framework.

The page by itself downloads the file fine. If the page is included it downloads but word docs are corrupted.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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Brad Lawryk

Had a good long Connect session with Ray today. I think we may have found a work around at least in testing. I'll give it a go on live use in the morning and get back to you guys.

Thanks Ray.

Brad

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info4753

Got the same problem here.

Direct download of word documents works, but not via download script.

Thanks for any help

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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info4753

There where some empty lines in the connection php file after the closing ... &>

That causes \r\n at the beginning of the worddokument.

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