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The line item [item number] is invalid.

Thread began 3/27/2012 7:47 pm by john42771 | Last modified 3/28/2012 8:23 am by Jason Byrnes | 1304 views | 3 replies |

3/27/2012 7:47 pm | #1 john42771

The line item [item number] is invalid.

Almost operational - hope someone can help soon.

Where do I go to address this issue revealed on the checkout failure page?
The Auth.Net debugging code revealed the following:

Your transaction could not be completed.
Our payment gateway, Authorize.net has declined this transaction for the reasons listed below.

Response Code: 3

Reason Code & Text: 270 : Line item 1 is invalid.

270 -The line item [item number] is invalid.
A value submitted in x_line_item for the item referenced is invalid.

Transaction ID: 0

3/28/2012 6:36 am | #2 Jason ByrnesWebAssist

this error usually happens if one of the fields passed to Authorize.net in the checkout contains special characters like "<", ">", "&", "!". make sure the item names and descriptions going into the cart do not contain any characters that are not alpha-numeric.

3/28/2012 8:21 am | #3 john42771

Thank you - that's it.

Thank you - that's it -working now.

3/28/2012 8:23 am | #4 Jason ByrnesWebAssist

you're welcome.

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