close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

UE page suddenly stops working

Thread began 3/27/2012 12:36 pm by ccooper309155 | Last modified 3/27/2012 6:31 pm by Jason Byrnes | 937 views | 8 replies |

ccooper309155

UE page suddenly stops working

Here is a weird one.

I have a Universal Email 3.0.7 page (emailLink.asp) that was working fine -- and now suddenly it isn't.

Instead, it returns this error:


error '80040211'
/WA_Universal_Email/CDOSYS_VB.asp, line 149



However, the problem does not seem to be with CDOSYS_VB.asp as Universal Email does work if you use this page:

contact1.asp


However the CDOSYS_VB.asp error happens if you go to this page...

aboutme.asp

...and click on "Email this page to a friend. Or an enemy" link at the bottom right.


The same error occurs if you access the emailLink.asp page through other pages such as...

ambient.asp?index=0

...and hover over Share at the bottom left then click Email to a friend.



As I said, emailLink.asp was working fine and had been tested in all major browsers. Now I suddenly find that for no reason it is not.

Any ideas what is going on to cause this error?

Sign in to reply to this post

Jason ByrnesWebAssist

send a copy of the aboutme.asp and the WA_Universal_Email/CDOSYS_VB.asp files so i can look into the problem.

Sign in to reply to this post

ccooper309155

This post has been deleted.

Jason ByrnesWebAssist

the 80040211 error message means that the connection to the smtp server cannot be made.

since it was working before, I would guess that your host has done an upgrade and either the SMTP Server name has changed, ot the SMTP server is no longer allowing relay access.

Contact the host to see why you can no longer connect to the SMTP server.

Sign in to reply to this post

ccooper309155

I wondered about that BUT if that's the case then why does UE still work using the

contact1.asp

page?

There is only one CDOSYS_VB.asp page on the site.

Why should it connect through one form and not the other?

Sign in to reply to this post

Jason ByrnesWebAssist

is that form configured to use the same from email address? same SMTP Server? same Port?

something must be different in the settings between those 2 pages.

Sign in to reply to this post

ccooper309155

They both use the form sender's name and email address (whatever that may be) so that can't be it.

I'll check the other two...

Sign in to reply to this post

ccooper309155

I think I found the problem -- something else all together. Standby...

Sign in to reply to this post

ccooper309155

In searching for differences, I discovered an obsolete authentication password.

Changing that fixed the problem -- and also explains why the one page stopped working even though the page had not been changed.

Thanks for the hint!

Sign in to reply to this post

Jason ByrnesWebAssist

ok, glad to hear it is working.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...