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The images are not displaying

Thread began 3/14/2012 11:37 am by scanlan27458 | Last modified 4/09/2012 12:37 pm by Jason Byrnes | 682 views | 5 replies |

scanlan27458

The images are not displaying

I can get the theme flow to work but others like grid and ribbon full size don't work.

index.php?gallery=2&theme=dark

I would like to use either grid or ribbon full size but they don't work on my server.
Not sure why, please advise

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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biz295654

Seeing the same thing on my latest install.

galleries/ribbon_fullsize_lightbox doesn't show images - getting white area for show.

all others ok
galleries/ribbon_fullsize - works
galleries/flow - works
galleries/grid_fullsize - works
grid_lightbox - works

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Jason ByrnesWebAssist

for scanlan27458, we found the problem was caused by the file size of the images. the image file size was so large that the server was running out of memory trying to open and resize them.


double check that the file size of the images in your gallery, if they are large, you may need to resize them before uploading.

if you continue to have a problem, please post a link top the gallery so i can investigate.

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biz295654

THanks for posting the solution Jason. I just redid one of my sets and it worked in the design ok. Thanks.

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Jason ByrnesWebAssist

Glad to hear it is working.

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