UE not sending
Can you take a peek at these files and see if you can tell why the email is not sending? When I click on submit the screen refreshes but does not go to the ThankYou page nor do I get an email.
InfoRequest.php or
InfoRequest.php
Can you take a peek at these files and see if you can tell why the email is not sending? When I click on submit the screen refreshes but does not go to the ThankYou page nor do I get an email.
InfoRequest.php or
InfoRequest.php
could be a php error occuring. to help troubleshoot, add the following code at line 1:
<?php
error_reporting(E_ALL);
ini_set('display_errors','on');
?>
and add the following code just before the closing </body> tag:
<pre><?php car_dump($_SESSION); ?></pre>
added
<?php
error_reporting(E_ALL);
ini_set('display_errors','on');
?>
and
<pre><?php car_dump($_SESSION); ?></pre>
no luck. Am I supposed to see an error message somewhere now?
new file attached
i had a type, instead of :
<pre><?php car_dump($_SESSION); ?></pre>
use:
<pre><?php var_dump($_SESSION); ?></pre>
this code wont make the form suddenly work, but will show information about why it doesn't.
Jason
Here is what came up:
array(2) {
["captcha_Security_Code_1"]=>
&string(5) "ddYWk"
["WAVT_InfoRequest_281_Errors"]=>
&string(216) "WAVT_firstName=v&WAVT_lastName=d&WAVT_email=v@f.f&WAVT_CheckboxGroup1=Business & Emerging Business , Employment Law&WAVT_moreInformation=158&WAVT_Security_Code_1=ddywk&WAVT_submit=Submit&WAVT_InfoRequest_281_Errors=1"
}
Would you be so kind as help me interpret this. I am kind of up against a wall here. The client had me go live and I discovered the form is not sending. Will request a premium ticket if you would prefer.
Thanks as always for your great response.
it looks like captcha is not passing validation for some reason.
I have created a support ticket so we can look into this issue further.
To view and edit your support ticket, please log into your support history:
supporthistory.php
If anyone else is experiencing this same issue, please append to this thread.
Hello!
I seem to be having the same issue as the original poster. Upon hitting submit (with correctly formatted information and correct CAPTCHA code), the page refreshes, but the form data is not sent and no email is received.
Everything worked perfectly prior to adding the CAPTCHA code. I added the error reporting code as seen in this post: showthread.php?t=27374&highlight=captcha Can you tell me what I'm doing wrong? Thanks!
By the way, here's what I get from the error reporting details page:
array(3) { ["captcha_Captcha_2"]=> string(5) "kZtHT" ["captcha_Security_Code_1"]=> string(5) "H2mAW" ["WAVT_contactprayer_Errors"]=> string(0) "" } array(5) { ["Full_Name"]=> string(12) "Testy Tester" ["Email_Address"]=> string(13) "test@test.com" ["Comments"]=> string(0) "" ["Captcha"]=> string(5) "H2mAW" ["BasicContactFormwithCaptcha_submit"]=> string(6) "Submit" } ,3
Kind regards,
Jeremy
looks like you have set the Like Entry validation for capture to use the wrong variables.
Send a copy of your page please so i can look at the code to confirm this.
Sure thing! I've uploaded a copy of the page. Thanks so much for looking into this.
Regards,
Jeremy
the code that generates the captcha image oin your page is:
<img id="capt1" src="webassist/captcha/wavt_captchasecurityimages.php?width=150&height=35&field=Security_Code_1&bgcolor=ffffff&transparent=false&bgimage=&gridfreq=0&gridcolor=c7c7c7&gridorder=behind&noisefreq=75&noisecolor=adadad&noiseorder=behind&characters=5&charheight=&font=fonts/MODERNA_.TTF&textcolor=616161" alt="security code" width="150" height="35" /><img align="right" src="webassist/captcha/images/refresh.png" height="18" onclick="document.getElementById('capt1').src+='&ref=1'" style="margin-left:10px;margin-top:15px;" title="Click to regenerate code"/>
this passes a bunch of variables to the wavt_captchasecurityimages.php page. one of them is named "field", in your code it is:
field=Security_Code_1
this is used to set the name of the captcha session as
captcha_<field value>
or in your case:
captcha_Security_Code_1
In the like entry validation, set the server variable to use the Captcha form element and use the captcha_Security_Code_1 session as the comparison
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